Global Services Vcp Initiatives Manager, Productivity

**Job Description Summary**: This role is responsible for working with horizontal cross functional teams and regions within Service, Segment Business Unit Product engineering, etc., to lead and drive productivity strategic initiatives. This role should lead productivity ideas into measurable projects including
establishing standard work such case business case, action activation and execution, tool management such as Devonway, processes, training and continuous improvement.

This role is central to GEHC Service VCP and supports execution of key strategic initiatives that help talents further and practice critical and operational expertise, that leads to business profitability and enables Global Service VCP goal.

**Essential Responsibilities**
- Own Global Service productivity **Funnel** **management initiatives**, drives disruptive cost workouts, establish gatekeeping on via ongoing reviews, track progress, and provide help to achieve funnel and program targets.
- Lead and drive strategic idea **activation** by developing and quantifying business cases through comprehensive **cost, benefit and return on investment** analysis, budgeting, identifying short term quick wins and long-term high impact opportunities with out of box thinking
- Drive **best practices** across the regions in terms of workforce efficiency and cost out project deployments
- Drive financial accountability and budget management for key programs to ensure all productivity targets for the **programs are met within regions**, with **cross functional** teams including finance, modality engineering teams, sourcing, supply chain, service regions, sales (as needed)
- Lead **communication with clear** agenda, objectives, initiatives, and culture in order to build rapport to find creative solutions within complex manufacturing processes.
- Demonstrate strong analytical skills and influential skills to establish regular interactions with adjacent functions needed to solve issues.
- Lead with **lean mindset and can
- do attitude** to find and drive actions towards solutions with key milestones, timelines and owners

**Qualifications/Requirements**
- BA/BS degree
- At least 10 years of leadership experience in corporate world or military
- Prior Services or operations experiences - especially region service delivery, service sales or modality engineering / VCP
- Proven experience managing scorecards, metrics and deliverables.
- Proven leadership in driving high impact projects in a complex environment with multiple stakeholders and high visibility
- Experience with the service delivery process - field troubleshooting & fix; scheduling; job dispatch
- Experience in developing and driving productivity projects
- Experience with leading cross-functional teams to achieve business goals
- Business acumen, including a strong financial background
- Strong communication and team-building skill: highly skilled at written and verbal communication both inside the company and with external customers
- Ability to influence and drive change cross-functionally in a highly matrixed environment.

**Desired Characteristics**
- MBA or Masters
- Able to influence outcomes at all levels in the organization
- Ability to connect across regions and Global Service to drive key initiatives and ensure consistency.
- Change management skills - can drive change horizontally
- Attract and export talent - Coaching, mentoring empowering teams
- Effective interpersonal, teamwork, networking skills, collaboration & conflict resolution
- Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

**Roles and Responsibilities**
- Functional management responsible for leading and directing all active association with customer project management. Should not be used for Project managers at any level.
- Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
- Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
- Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
- May lead functional teams or projects with mínimal resource requirements, risk, and/or complexity. Comm