Senior Account Manager

Rexel USA is recognized as a Great Place to Work
- Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer._

A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work.

If you're passionate about problem-solving and relationship building, join our team and unlock a world of digital tools, customer integration services, and top-tier products to exceed customer expectations. Benefit from our strong partnerships with leading suppliers to secure and retain new customers.

**The position of Senior Account Manager will be based out of our Naperville, IL location**:
Summary

The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service.

What You'll Do
- Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering
- Increase business by generating sales to new customers and by selling additional products to existing customers
- Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets
- Establish and maintain customer relationships
- Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs
- Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle
- Work with management, credit, and customers to resolve payment issues promptly
- Gather and report to management information regarding the company, competitors, pricing, products, and current and future market
- Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge
- Maintain accurate and timely records including sales call schedules and expense reports
- Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions
- Utilize and champion digital tools, customer solutions and services to gain a competitive advantage
- Perform other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need
- High School Diploma or GED
- Valid Driver’s License
- 3+ years of sales or electrical industry experience

Knowledge, Skills and Abilities
- Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
- Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
- Ability to prioritize and manage multiple tasks and deadlines
- Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
- Highly self-motivated
- Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment
- Exposed to unpleasant or disagreeable physical en