Lead HR Ops

**About**:
Swan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe.

Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as “embedded finance”, empowers businesses to elevate their offerings and create new revenue streams — often times tripling their revenue

Our founders’ vision from the beginning was Simplicity: that anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far.

Following a 38M€ Series B round last September, we have been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan If you’re excited about joining a European fintech adventure, Swan is the way

**To learn more about us**:About Swan** ;**Our story**.**

**Job description**:
**Your mission**

**Team Leadership**
- Lead our HR Operations team (3 people), taking full responsibility for team performance, engagement, and development
- Manage HR-Ops strategic projects (due diligence, internal control, tool synergies, optimization of payroll service providers, benefits programs, etc.)
- Act as Swan's representative to legal entities and administration

**Tools, Process and Documentation**
- Partner with HRBPs and TA teams to ensure seamless execution of HR processes, from onboarding to performance management, aligned with overall HR strategy
- Lead the implementation of personnel management tools (including HRIS), ensuring smooth configuration and integration to boost efficiency and automation
- Scale HR processes effectively to support company growth and smooth employee onboarding
- Create and maintain comprehensive documentation of processes, guidelines, and employee handbooks across all countries during our scale-up phase
- Streamline operations by automating routine tasks and implementing AI solutions

**HR Data & Compliance**
- Take ownership of HR data quality
- Develop and maintain social dashboards to track staff activity and key HR metrics
- Deliver accurate reporting for internal and external stakeholders to support strategic decision-making
- Ensure compliance with all legal, declarative, and contractual obligations across countries
- Provide expert guidance on complex legal, administrative, and HR matters
- Maintain GDPR-compliant data privacy and security standards for all HR information
- Oversee compliance with local labor codes, collective agreements, and company policies
- Develop and review internal policies in collaboration with the Chief People Officer, employee representatives, and the people team

**Payroll and C&B in France & International**
- Oversee international employee benefits programs, including compensation structures and wellness initiatives
- Ensure compliant and timely payroll management across all countries
- Oversee relationships with payroll providers and EORs
- Lead the administrative and payroll setup for new international entities
- Serve as the primary contact for Finance on payroll matters, including annual simulations, monthly updates, modeling, and tax and benefits optimization

**Preferred experience**:
**You’re a great match if**:

- You have **+8 years of experience** in a HR Ops role in a **fast pace environment**.
- You have proven experience in **leading and managing a team**.
- You have experience in **payroll systems at an international level** and managing **employee benefits** administration.
- You have knowledge of **legal and regulatory frameworks**.
- You have proven skills in commanding **HRIS Systems**, ideally Lucca.
- You have the ability to **handle multiple priorities** and you are organised.
- You have **strong problem-solving** skills, with a **data-driven mindset**.
- You speak fluently in both** French & English**.
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying
- Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief._
- When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area._

**About Swan**:

- **Meal Vouchers**: We provide a Swile card to cover your meals on work days.
- **Holidays** : 25 days + RTT ️
- **Transport**: Monthly mobility package for employees. In accordance with the company agr