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**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.
**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking
**Our values**:
**Customer focus |** Prioritize customers in everything you do
**Ownership |** Own your part, get things done
**Teamwork |** Make (team)work easy
**Mastery |** Continuously raise the bar
**Integrity |** Always do what’s right, and respect people
**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
As the Head of People Operations, you will be responsible for** defining and driving our People Operations and Payroll strategy in line with Qonto's ambitious growth trajectory across Europe.** Reporting to **Sarah** (Chief People Officer), you will oversee a 10+ FTE team and together, you will improve our operational excellence, process scalability, and compliance to ensure seamless operations for our 1,600+ international Qontoers.
** As a Head of People Operations and Payroll at Qonto, you will**
- **Strategy**: Define, implement, and scale Qonto's People Operations strategy across our 8 markets (FR, DE, IT, ES, BE, NL, AUT, PT)
- **Project Management**: Support the ongoing implementation of Workday and future complex initiatives (ie. process improvements, system migrations, potential M&A/PMIs)
- **Delivery**: Improve Qonto's standards, processes, compliance, and data approach to maximize quality, reduce lead times and costs
- **Management**: Lead/grow the People Operations and Payroll teams (10+FTE) to maximize autonomy, and expertise without trading it off for performance
- **Collaboration**: Partner with other key People functions and transversally (e.g. Finance) to ensure smooth coordination on critical processes or in managing sensitive cases
**What you can expect**
- Work in a **fast-paced and scaling environment**:
- Work in an **international** company, with teams in 8 European countries
- Have a **strong impact on Qonto's growth**thanks to a performant People Operations strategy
- A highly **transversal job**, where you will **learn a lot from many departments**
**About your future manager**
- **Her background.** Sarah joined Qonto in 2017, as the first member of the HR team. In 7 years at Qonto, Sarah has built a People team of over 80 members and counting. Her department ensures that the best talents are correctly onboarded in line with the company's mission and that more than 1,600 Qontoers enjoy the best possible working experience.
- **What she brings to the team.** Sarah has a communicative energy and ability to tackle ambitious projects. She has built clear, scalable processes while fostering an inclusive culture. She is a passionate leader who combines strategic vision with hands-on experience to drive Qonto's people initiatives forward.
**About You**
- **Results-oriented, with a keen eye for detail**: Ability to leverage their expertise and strong convictions to drive rapid data-driven changes
- **Project management**: Proven track record of leading successful transformational projects and a continuous improvement approach.
- **Management models**: For organizing, managing, and growing the people team leaders, and contributors
- **Data mindset**: Strong analytical skills with a track record of developing and improving HR dashboards.
- **Labor Law**: In-depth knowledge of French labor laws and international HR compliance.
- **Stakeholder management**: Ability to influence and drive change across the organization.
- **Languages**: Fluency in English. Any other language is a plus.**Perks**
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.
**Our hiring process**:
- Interviews with your Talent
