Visa Centre Agent

il y a 17 heures


Paris, France tlscontact.com Temps plein

**TLScontact Paris is looking for a full-time bilingual Visa Centre Agent in Paris starting from March (flexible).** Your Key Responsibilities will be: - Handling day-to-day Visa Applications in line with our Client processes: - Greeting Visa applicants and answering their questions - Collecting bio-metric data (picture & finger-print) - Proposing & selling "Added Value Services" (AVS) to our Visa applicants according to their needs (courier services, premium services etc ) - Providing a first-class service and a positive customer experience - Flagging to Management situations or issues that may give rise to concern - Supporting continuous improvement initiatives within the Visa centre **Essential Requirements**: - Languages: Fluent both in English and French, another language would be a plus Experience in a face-to-face customer service role Working in a fast-paced and at times highly pressured environment - Experience in an international environment **What we offer**: - Salary: 2 200 EUR monthly/gross Sales bonus based on collective team performance: up to 15% of the monthly gross salary Lunch vouchers : 50% of 9€ covered by the company (Swile card) Company insurance (Vivinter), 75% covered by the company 50% of transportation reimbursement A diverse and multicultural environment within a global organization **Recruitment steps**: Please find below our Privacy Notice for Recruits:



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