Quality Operations Manager

This position will lead Aubagne Plant Quality Operations and will be responsible of the Operational Compliance, Operational Excellence, Non-conformity resolution, operational quality complaint investigation and Technical Transfer process.

**Main Responsibilities**:
PEOPLE
- Leads Plant Quality Control team.
- Empower, delegate, develop and mentor associates in group in line with Ecolab standards. Develops multiskilled associates and create a succession plan
- Coaches and develops. Effective coaching and development plans for direct team.

COMPLIANCE
- Provides overall leadership for ISO 9001 & 13485 compliance at plant. Trains associates.
- Ensures that Quality System is implemented in the plant per Ecolab standards. Ensures that raw materials, packaging materials, finished goods, and distribution activities meet specifications

OPERATIONAL EFFICIENCY
- Follows the Celebrate RED concept with the right Metrics in place, trends analysis, PDCA and Close the loop methodology.
- Implement Quality Alerts, Kaizens, Operations Owned Quality, Defect elimination to improve loss elimination and manufacturing efficiency

CULTURE
- Generates Plant Quality objectives in conjunction with Supply Chain and division. Deploys the loss analysis and Drives the TPM Quality Pillar Implementation, and ongoing maintenance.
- Promote and take ownership to build Quality First Time Right culture at the plant.
- Provides Quality training for Plant associates. Engages Plant LT and ensures Quality Culture initiatives are deployed.
- Challenges status-quo, focuses on cost efficiency, and seeks cross-functional collaboration especially with Regional SC supplier quality team and the Division (Sales, RA, RDE, Marketing) to proactively solve potential issues (link to Early Management) and solve problems

COMPLAINTS & INTERNAL NON-CONFORMITY
- Supports the investigation of the specific TOP Customer Quality Concerns, and Liaison with the Quality Management Systems Team to achieve sustainable quality improvements.
- Works cooperatively with Plants, Distribution, Engineering, Regulatory, R&D and Regional Quality to identify root causes of quality issues and implement processes to resolve and prevent issues.
- Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.

TECHNICAL TRANSFER
- In order to achieve seamless product introductions, provides guidance and works closely with allocated division Marketing, Sales, Quality, R&D, and local Manufacturing and Distribution on major new product introductions.

RESULTS
- Focuses on speed and agility. Focuses on simplification of tests and loss eradication, with the intention of moving from Quality Control to Quality Assurance.
- Is responsible for Quality Budget, and actively looks for ways to reduce Cost of Quality while staying in compliance.

**Minimum Qualifications & soft skills**
- A minimum of ten years’ experience with three in a related industry with regulated production. This includes health and hygiene products, food and beverages, pharmaceuticals, or other consumer-end use specialty chemicals companies. The experience should be in Manufacturing, Process Engineering, Quality Control, or R&D
- Strong drive, determination and man management skills to lead from the front and get the best out of the team.
- Strong written and oral communication skills.
- Expertise in project management and in managing supply-chain wide improvement projects
- Strong presentation and communication skills
- English fluency
- Potential and interest in career progression
- Demonstrated ability to positively influence groups across the organization to embrace a common objective, ability to manage conflict and turn them into win-win solution
- Servant leader very much team oriented, and leverages expertise across the enterprise
- Decision maker
- Commercial focus and broader understanding of decisions' impact on the business

**Preferred Qualifications**:

- Advanced technical or business degree strongly preferred
- Experience in a Consumer Products industry.
- Manufacturing management experience
- Six Sigma/DMAIC trained with demonstrated use in logistics and warehouse process improvement
- Experience in TPM, process validation, new product introduction, design FMEA.
- 3+ years people management experience

**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, rel