Desktop Support Engineer

il y a 6 jours

Annecy, France A&O IT Group Ltd Temps plein

**Our next IT Support Engineer hero?**

Join our global team of over 1,000 engineer support heroes, and work with some of the worlds leading brands, from high-street giants to energy multinationals and financial institutions.

Not only will you be working alongside a highly experienced and dedicated project team, but you will also have an opportunity to gain exposure to the latest hardware and tools, including our own bespoke engineer software.

Your success is our success and thats why we will support you in reaching your full potential through ongoing training and development. We take reward and recognition seriously, each quarter we recognise service excellence globally as part of our Engineer Hero Awards.

**A&O IT Group**

As a successful and growing global IT services provider, A&O IT Group deliver fully managed IT solutions and cyber security services. Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.

**The role**:

- Deliver first class service and problem resolution for customer issues.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, maintain and troubleshoot for printers and other IT assets.
- Perform preventative maintenance tasks on computer hardware.
- Complete remedial repairs on Desktops, laptops, printers, mobile devices, and other peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

**About you**:

- You will have a minimum 1-2 years experience in Windows Desktop support.
- Experience in:

- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- The ability to multi-task, effectively determine priorities and meet SLAs.
- Excellent communication, rapport building and internal customer service skills.

If you are interested in the opportunity to work onsite with one of A&O IT Groups key clients, carrying out a wide range of IT related services, meeting a wide range of technical challenges and providing an excellent experience for our customers we would love to hear from you.

Learn more about life at A&O IT Group and our opportunities on our website IT Engineer Careers page.
- We encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity._

  • IT Support

    il y a 3 semaines

    Annecy, France HCLTech Temps plein

    Rejoignez HCLTech !HCLTech est une entreprise technologique mondiale comptant plus de 225 000 collaborateurs présents dans 60 pays, proposant des solutions digitales, d’ingénierie et cloud. L’entreprise accompagne de grands secteurs tels que les services financiers, l’industrie, la santé, les télécoms, etc.Son chiffre d’affaires sur 12 mois,...

  • IT Support

    il y a 2 semaines

    Annecy, France HCLTech Temps plein

    HCLTech Annecy, Auvergne-Rhône-Alpes, France HCLTech est une entreprise technologique mondiale comptant plus de 225 000 collaborateurs présents dans 60 pays, proposant des solutions digitales, d’ingénierie et cloud. L’entreprise accompagne de grands secteurs tels que les services financiers, l’industrie, la santé, les télécoms, etc. Son chiffre...

  • Conducteur D'engins

    il y a 1 semaine

    Annecy, France REACTI'S EMPLOI Temps plein

    REACTI'S Emploi spécialiste en recrutement Intérim, CDD, CDI, recrute pour l'un de ses clients situé à Sillingy, **un(e) CONDUCTEUR D'ENGINS (H/F).** **Votre mission**: - vérifier le bon fonctionnement de son engin ; - surveiller et contrôler le chargement des matériaux (répartition, poids ) dans le respect des caractéristiques de l’engin ; -...

  • Engine Programmer

    il y a 1 semaine

    Annecy, France Ubisoft Temps plein

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Software Engineer

    il y a 2 semaines

    Annecy, France ICONICS FRANCE Temps plein

    Dans le cadre de notre développement, un poste est à pourvoir dans l’équipe expertise clients, vous aurez notamment la responsabilité de: - Assurer le support technique auprès de tous nos partenaires - Réaliser des missions de service et d’expertise - Participer à la formation des utilisateurs sur nos produits **En termes de profil, ce sont...

  • Charge de Formation Et de Support Produit

    il y a 4 jours

    Annecy, France MECALAC GROUP SERVICES Temps plein

    Leader européen et reconnu à l’échelle internationale pour la qualité de ses produits, le Groupe Mecalac est spécialisé dans la conception, la production et la distribution d’engins compacts pour les chantiers urbains. Ses innovations visent à optimiser continuellement la sécurité, la productivité et le respect de...

  • Junior IT Engineer

    il y a 1 semaine

    Annecy, France Medimaps Group Temps plein

    Another GREAT OPPORTUNITY with the medimaps group. We are a leading global medical software analytics company, that provides expertise in clinical bone health assessment. We are passionate about our patients and are looking for equally passionate employees who can help us in our goal to improve patient care worldwide. Rapidly scaling up, we are currently...

  • IT Service Desk Engineer — Global Growth

    il y a 2 semaines

    Annecy, France HCLTech Temps plein

    Une entreprise technologique mondiale recherche un IT Support & Service Desk Engineer à Annecy, Auvergne-Rhône-Alpes. Le candidat idéal aura une expérience en support IT, une bonne connaissance des environnements techniques, et devra être à l'aise avec l'analyse et la résolution d'incidents. Ce poste offre de réelles opportunités de carrière, une...

  • Engine Programmer

    il y a 1 semaine

    Annecy, France Ubisoft Temps plein

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Experienced Production Engineer

    il y a 3 jours

    Annecy, France HNM Solutions Temps plein

    **Role: Experienced Production Engineer** **Location:Annecy** **Deadline for submitting CV's: Asap** **Client: Agrega** **Experience: 4 to 6 years** **Description**: - Continuously supervise the main dashboards to ensure the stability of the PUC - Work with QOS and report weak signals, support the Appops in the resolution if necessary - Propose, create...