Customer Service and Sales Support Representative

Are you

Interested in working for an international and diverse company?

Interested in working for a company that is dedicated to sustainability?

If so, read on

Protecting our environment and driving sustainability is close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We offer:

- Flexible working hours in a hybrid working environment (Tuesday until Thursday in the office)
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities

The Customer Service and Sales Support Representative at OTT HydroMet is responsible to provide high quality service and support to our Customers and Sales associates to grow the business and gain market share. Proving administrative and organizational assistance such as generating quotes, turning quotes to orders, updating databases, proving product related information and assisting in routing technical problems is part of the job in addition to effective and timely communication with customers and providing assistance to customers as needed.

This position is part of the Customer Service and Sales Support Hydro+Met Team located in Aix en Provence and will be hybrid_._

**In this role, a typical day will look like**:

- Support Sales Team
- Support bid process by researching, preparing and obtaining bid documents
- Enter orders into the ERP system
- Assist with requests on pricing, shipping, availability questions, terms and stock information
- Assist in resolving customer complaints and problems
- Qualify leads

**The essential requirements of the job include**:

- Commercial or technical education
- 3+ years customer service and sales support experience
- Language skills : Fluent in French and good in English both verbally and written. Other European languages, e.g. German, are a plus

Our collaborative, diverse team is made up of engineers and scientists, marketers, and researchers; people who have been in the industry for decades or have just arrived with fresh ideas. We are driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people’s everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career.

Motivated by the highest possible stakes of climate change and global health, we are working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

OTT HydroMet is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

**Unsolicited Assistance