Mid-Market Customer Success Manager
il y a 2 heures
Mid-Market Customer Success Manager (French/English/Swedish) Location: Paris (Hybrid 3 days office / 2 remote) Salary: 45,00050,000 basic | 60,000 OTE About the Company Our client is a global leader in cross-border eCommerce, helping major retail brands expand into new international markets. Their platform simplifies global selling combining localisation, logistics, payments, and analytics to deliver seamless, localised shopping experiences in over 200 destinations worldwide. The Opportunity Were hiring a Mid-Market Customer Success Manager to join the Paris team and support the ongoing success of their European client base. This is a fantastic opportunity for an ambitious graduate or early-career professional from a top university, ideally with a background in Mathematics, Economics, or Similar, whos eager to build a commercial career in the global eCommerce space. Youll manage relationships with a portfolio of key clients, using data-driven insights to improve performance, drive growth, and deliver real business impact. Fluency in French and English is essential, with Swedish a strong advantage. Key ResponsibilitiesAct as the main point of contact for a portfolio of mid-market clients, ensuring excellent communication and support.Analyse client data, KPIs, and performance trends to deliver actionable insights and recommendations.Build strong relationships with client stakeholders, including senior management.Identify opportunities to upsell or cross-sell new solutions.Prepare and present client performance reviews (QBRs) and reports.Collaborate with internal teams to ensure seamless delivery of service and solutions.Proactively flag risks and identify areas for improvement. About YouDegree from a top-tier university in Mathematics, Economics, or a related discipline.Up to 1 year of experience in Customer Success, Account Management, or a client-facing commercial role (internships included).Fluent in French and English (Swedish a plus).Strong numerical and analytical mindset confident interpreting and presenting data.Excellent communicator, both written and verbal.Commercially curious with a genuine interest in eCommerce and technology.Highly organised, proactive, and comfortable managing multiple priorities. Why Apply This is an exceptional opportunity to kick-start your career with a global eCommerce powerhouse. You'll benefit from: Direct exposure to global retail brands. Hands-on training and mentoring. Hybrid working (2 days remote). Central Paris office with ClassPass and lifestyle benefits. Travel opportunities, including visits to the London HQ. If you're a commercially minded graduate looking for a fast-track into Customer Success, this role offers real scope for growth and progression.
-
Mid-Market Customer Success Manager
il y a 7 jours
Paris, Île-de-France Cyber Search Temps pleinMid-Market Customer Success Manager (French/English/Swedish)Location: Paris (Hybrid 3 days office / 2 remote)Salary: 45,00050,000 basic | 60,000 OTEAbout the CompanyOur client is a global leader in cross-border eCommerce, helping major retail brands expand into new international markets. Their platform simplifies global selling combining localisation,...
-
Mid-market Customer Success Manager
il y a 2 semaines
Paris, France Global-e Temps plein**Global-e (Nasdaq: GLBE)** is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Hugo Boss, Marc Jacobs, Etam, M&S, Montblanc, Forever 21, Versace,...
-
Manager - Customer Success
il y a 6 jours
Paris, France Freshworks Temps pleinJob Description We’re looking for an experienced Senior Manager of Customer Success to lead and scale our European team, focused on our top-tier markets — France, Germany, and the Netherlands. Based in Paris, you’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks....
-
Manager - Customer Success
il y a 6 jours
Paris, France Freshworks Temps pleinFreshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise‑grade solutions are powerful, yet easy to use, and quick to deliver results. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to fuel customer loyalty and service...
-
Manager - Customer Success
il y a 2 semaines
Paris, Île-de-France Freshworks Temps pleinCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
-
Customer Success Manager
il y a 1 semaine
Paris, France Partoo Temps pleinPartoo est une scale-up saas B2B qui a à cœur d’aider les commerces locaux, grandes entreprises ou PME à se rapprocher de leurs clients. Pour cela, ils ont développé une plateforme tout-en-un et différentes solutions qui s’articulent autour de 3 propositions de valeur : Get found, Get chosen & Get clients. À travers ces 3 propositions, ils ont...
-
Senior Manager Customer Success
il y a 6 jours
Paris, France Freshworks Temps pleinCompany DescriptionOrganizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
-
Customer Success Manager
il y a 6 jours
Paris, France Tomorro Temps pleinJoin to apply for the Customer Success Manager - Low touch role at Tomorro Ta mission Tu intégreras l’équipe Customer Success Management de Tomorro. Tu auras pour objectif d'accompagner un portefeuille de clients Mid Market dans l’utilisation et l'adoption de Tomorro, afin de garantir leur satisfaction et le développement de l'usage et leur...
-
Mid-Market Customer Success Manager
il y a 6 jours
Paris, France Global-e Temps pleinAbout Global‑e Global‑e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct‑to‑consumer cross‑border e‑commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global‑e makes selling internationally as simple as selling domestically. With...
-
Mid-market Sales Manager, Nordics
il y a 1 semaine
Paris, France Atlassian Temps plein**Working at Atlassian** Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...
