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Channel Account Management Lead

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What you can expect

As a Channel Leader for South Europe, you'll lead partner and Zoom sales teams to drive channel sales. You'll identify, empower, and foster channel ecosystems across the region. You'll also play a central role in the EMEA Channels Leadership Team.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

  • Spearheading business planning, demand creation, pipeline growth, and sales execution across channel partners
  • Guiding Channel Account Managers across South Europe
  • Empowering the team in crafting robust partner business plans, fostering mutual accountability
  • Orchestrating internal and external sales and technical enablement with cross-functional teams
  • Collaborating with marketing to amplify awareness, drive demand, and cultivate pipelines within your ecosystem
  • Tracking sales pipeline, deal registration, and bookings against KPIs
  • Devising and executing strategies in tandem with Channel and Direct Sales leadership
  • Supporting Zoom sales teams in effectively managing complex partner-led sales engagements.

What we're looking for

  • Possess extensive experience in channel leader roles within software/SaaS vendors, with a significant emphasis on UCaaS & CCaaS
  • Have a well-versed background in SaaS environments
  • Demonstrate a proven history of leading great teams that thrive in channel sales
  • Have extensive collaboration skills, both internally and externally
Ce qui vous attend

En tant que Channel Leader pour l'Europe du Sud, vous dirigerez les partenaires ainsi que les équipes commerciales de Zoom afin de stimuler les ventes indirectes. Vous serez chargé(e) d'identifier, de responsabiliser et de développer les écosystèmes de distribution à travers la région. Vous jouerez également un rôle central au sein de l'équipe de direction des réseaux de distribution (Channels) pour la zone EMEA.

À propos de l'équipe

L'équipe commerciale de Zoom est une force dynamique au cœur de la réussite de l'entreprise. Dédiée à fournir des solutions de communication de pointe à des clients de tous secteurs, l'équipe s'engage avec passion auprès de ses interlocuteurs dans le monde entier. Grâce à des partenariats stratégiques et une approche centrée sur le client, elle joue un rôle pivot dans l'expansion de la présence mondiale de Zoom, permettant aux entreprises d'exploiter tout le potentiel de la collaboration virtuelle.

Responsabilités
  • Piloter la planification commerciale, la création de la demande, la croissance du pipeline et l'exécution des ventes via les partenaires du réseau.
  • Encadrer les responsables de comptes partenaires (Channel Account Managers) à travers l'Europe du Sud.
  • Accompagner l'équipe dans l'élaboration de business plans solides avec les partenaires, en favorisant une responsabilité mutuelle.
  • Orchestrer l'activation commerciale et technique, en interne comme en externe, avec les équipes transverses.
  • Collaborer avec le marketing pour accroître la notoriété, stimuler la demande et cultiver les pipelines au sein de votre écosystème.
  • Suivre le pipeline de vente, l'enregistrement des opportunités (deal registration) et les réservations (bookings) par rapport aux indicateurs clés de performance (KPI).
  • Concevoir et exécuter des stratégies en tandem avec la direction des ventes directes et indirectes.
  • Soutenir les équipes commerciales de Zoom dans la gestion efficace d'engagements de vente complexes menés par des partenaires.
Profil recherché
  • Vous possédez une vaste expérience dans des rôles de direction de réseaux de distribution (Channel) chez des éditeurs de logiciels/SaaS, avec un accent prononcé sur l'UCaaS et le CCaaS.
  • Vous justifiez d'une solide expérience dans les environnements SaaS.
  • Vous démontrez une capacité prouvée à diriger des équipes performantes qui excellent dans la vente indirecte.
  • Vous possédez d'excellentes aptitudes à la collaboration, tant en interne qu'en externe.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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