Product Director, Identity Verification

Company Description

We're – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

Elevate Your Career as Product Director, Checkout Identity Verification

We are seeking a dynamic Product Director to spearhead the growth and evolution of the Checkout Identity Verification department. This pivotal role builds upon more than 6 years of excellence from our IDV team, currently a leader in identity verification across European regulated markets.

As the Product Director, you will provide visionary leadership across product, engineering, and business teams. You will empower our merchants by supporting the growing KYC and KYB needs of the broader ecosystem, ensuring seamless integration while maintaining the highest standards of trust and compliance.

Building on a robust foundation, you will drive initiatives to navigate a rapidly evolving market, focusing on new European certifications and the rise of digital identities. Your daily responsibilities will include leading a high-performing team, defining a clear strategic vision, understanding customer needs, prioritizing product development, and crafting innovative capabilities and experiences.

Hybrid Working Model: Embrace a collaborative environment with our hybrid model, requiring onsite presence three days a week (Tuesday, Wednesday, and Thursday) in any of our global offices. Enjoy amazing snacks, breakfast, and lunch options during your time in the office.

About You:

• 10+ years of progressive product management experience.

• Proven expertise in building user-centric onboarding flow and managing strictly regulated products.

• Demonstrated success in launching and driving adoption of B2B products.

• Experience navigating the financial regulatory landscape.

• Data-driven mindset, skilled in leveraging data and business insights to guide strategic priorities and product roadmap execution.

• Customer-first orientation, balancing future opportunities with immediate needs.

• End-to-end perspective, understanding all critical components for product success.

• Exceptional leadership and collaboration skills, demonstrating high emotional intelligence and influencing abilities.

• Outstanding communication skills, capable of inspiring with a shared vision and simplifying complex concepts.

Key Responsibilities:

• Lead and mentor the Checkout Identity Verification team. 

• Drive delivery of the current product roadmap.

• Develop and articulate a comprehensive 3-year strategy (defining the what, why, and how).

• Provide expert guidance on front-end experiences and implementations to meet business and customer needs.

• Build and nurture strong partnerships with business, product, and technology stakeholders.

• Ensure alignment with other product and engineering roadmaps.

• Gain deep insights into 's customers and business.

• Foster a team culture that embodies 's operating principles.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at , follow us on LinkedIn and Instagram