Emplois actuels liés à head of integration and customer support - Paris, Île-de-France - STATION F
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Global Head of Customer support
il y a 5 jours
Paris, Île-de-France sunday Temps pleinAbout UsAt sunday, we're redesigning the entire hospitality experience: not just payments.With a simple QR scan, guests can access the menu, place their order, pay the bill, tip, and leave a review. We fine‑tune every touchpoint to deliver a seamless experience. Our latest innovation brings video into menus: not just visuals, but a way to build trust...
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Head of Catalogue Integration
il y a 13 heures
Paris, Île-de-France Believe Temps pleinCompany Description Believe is one of the world's leading digital music companies. Believe's mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 2,037 employees in more than 50 countries aim to support local artists and...
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Head of Customer Success
il y a 2 semaines
Paris, Île-de-France Captura Search Temps pleinCaptura Search is partnering with an innovative and rapidly growing fintech company, trusted by leading global investment firms to transform front, middle, and back office operations. We are seeking a Head of Customer Success - Americas to drive exceptional client experiences, ensuring seamless integration and ongoing success across a suite of cutting-edge...
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Head of PMI Catalogue Integration
il y a 5 heures
Paris, Île-de-France Believe Temps pleinBelieve is one of the world's leading digital music companies. Believe's mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.Its 2,037 employees in more than 50 countries aim to support local artists and labels with a unique...
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Head of Services and Sustainability
il y a 2 semaines
Paris, Île-de-France Spirax-Sarco Temps pleinHead of Services and SustainabilityLe rôleThe Services & Sustainability Manager will transform pre and postservices to lead and support growth through the customer sustainability journey(including Energy efficiency Audits and Digital solutions) and all other CVP's. This will be delivered by working with Sales, coaching servicetechnicians and engineers,...
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Head of Programs
il y a 2 jours
Paris, Île-de-France Arrive Temps pleinWe've signed up to an ambitious journey. Join usAs Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the...
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Head of Programs
il y a 2 jours
Paris, Île-de-France Arrive Temps pleinWe've signed up to an ambitious journey. Join usAs Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the...
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head of support
il y a 2 semaines
Paris, Île-de-France STATION F Temps pleinAbout repense la cybersécurité pour la rendre encore pluspertinente,efficaceetaccessible. L'un des principaux défis que nous relevons est d'analyser et de comprendre en permanence lesmenaces émergentesafin de définir des stratégies appropriées et d'avoir la capacité de les exécuter à grande échelle. En combinant latechnologieet uneéquipe...
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Head of Customer Service
il y a 2 semaines
Paris, Île-de-France Keller Executive Search Temps pleinThis is a position within Keller Executive Search and not with one of its clients. As the Head of Customer Service in Paris, France, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and...
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head of product and pricing
il y a 6 jours
Paris, Île-de-France STATION F Temps pleinAboutLuko was born from a simple vision: we aim to build the most intuitive and transparent online experience, designed to empower policyholders to understand and manage their insurance. A New Generation of Insurance:Sign up in less than 2 minutes, access an advisor in under 100 seconds, file a claim in just 5 minutes.In just 6 years, over 400,000 users have...
head of integration and customer support
il y a 2 semaines
AboutShareID delivers a unique real-time identity verification solution, enabling companies to build secure and frictionless user journeys.Job DescriptionRole & MissionYou will be at the heart of customer onboarding and technical support:Onboard new clients and help them adopt the product.Provide Level 1 technical support: triage, reproduce simple issues, initial analysis.Understand and assist with API and SDK integrations.Manage integration follow-up: coordination, reminders, test validation.Support documentation and process improvements across the organization.Key ResponsibilitiesCollect, qualify, and document customer requests.Collaborate with Engineering, Product, and Customer Success teams.Run basic tests, validate scenarios, interpret simple logs.Identify what can be solved at Level 1 vs. what needs escalation.Oversee customer integrations and ensure smooth execution.Maintain and improve technical documentation (guides, FAQs, templates).Reduce noise for engineering teams by providing high-quality initial qualification.Preferred Experience2–4 years in technical support or SaaS implementation.Understanding of APIs, SDKs, testing flows, and basic debugging.Strong organizational skills and attention to detail.Excellent communication skills in French and English.Curiosity, logic, customer orientation.Bonus: experience in identity, security, or API-driven SaaS.Additional InformationContract Type: Full-TimeLocation: ParisExperience: > 2 yearsPossible partial remote
