Solution Consultant Director

Solution Consultant Director
Chez fabriq, nous recherchons un Solution Consultant Director pour rejoindre notre équipe.
Full-time · Paris 10

TL;DR

• Position also known as (or close to): Director of Solution Consulting, Director Operational Excellence Consulting, Enterprise Deployment Director

• Location(s): Paris (preferred) — with frequent travel to customer sites across Europe

• Salary range: Competitive senior-level package + equity (depending on experience)

• Type of Contract: Full-time, permanent

• Direct reporting line: COO

  Company Introduction
  Our Ambition
  

  Build the definitive Daily Management System that becomes the operating system for continuous improvement at scale in manufacturing.

  Our Mission
  

  Empower front-line teams and deliver operational excellence at scale.

  Our Story
  

  Born in manufacturing plants, Fabriq was designed from day one with shop-floor operators, supervisors, and industrial leaders. Today we equip 700 factories across sectors such as automotive, food, CPG, pharma, and aerospace in 56 Countries.

  Our Values

  • We are invested

  • We aim for excellence

  • We play for the team

  Our Team
  

  A fast-scaling crew of industry operators, engineers, product builders, and customer-obsessed doers. We combine deep manufacturing experience with modern SaaS execution.

Why we need you
What you will do

Stand up and lead Fabriq's Solution Consulting function, enabling enterprise customers to adopt Fabriq at scale and to deliver measurable, strategic impact on their P&L.

In a nutshell

You design the enterprise playbook, frame programs in pre-sales, validate ROI, and guide customers toward high-maturity performance management across multiple sites.

Broadly speaking

You will:

• Architect the Solution Consulting motion end-to-end

• Guide customers from early diagnosis to blueprinting to rollout

• Shape a repeatable enterprise methodology used across Sales, CS, IPM, and Integration

• Build and coach a team of Strategic & Program Solution Consultants and Lean Coaches

On a day-to-day basis

• Partner with C-level and OpEx leaders to define ambitions, use cases, and ROI

• Run audits, maturity assessments, and operational diagnostics

• Design target operating models (KPIs, tiered routines, governance, core model)

• Lead enterprise deployments and track business impact

• Hold steering committees with customer sponsors

• Provide Lean/OpEx expertise internally and externally

• Document best practices, templates, and enterprise playbooks

Who you'll be working with

• Sales (AE/AM): framing, business case, deployment plan

• Implementation (IPM): successful pilots, adoption, use cases

• Integration: core model integrations with MES/ERP/CMMS

• Customer Success: rollout, maturity management, expansion

• Support: customer care & feedback loops

• Customer stakeholders: Plant Directors, Operations Directors, Head of OpEx/Industrial Excellence, transformation leaders

What's next in your career path ?

• VP Customer Operations

• Lead Strategic Consulting practice (internal or external)

Your profile to make this a success
1. Mandatory required skills

1. 15+ years in Lean / Operational Excellence / Industrial Performance (with real experience in plants)

2. Several years as Plant/Site/Factory Leader or equivalent P&L-owning role

3. Experience running multi-site deployments in automotive, aerospace, pharma, CPG, or similar

4. Digital enablement of OpEx (MES/ERP/CMMS integration, data governance, change management)

2. This will be important in your job — we'll teach what you currently miss

• Fabriq's product, technical integration stack, and internal processes

• Our enterprise playbook and digital workflow models

• SaaS-specific customer operations rituals

We kindly advise you to think twice before applying if…

• You're not willing to travel to customer sites

• You're uncomfortable with ambiguity and building systems from scratch

• You're not looking for a positively challenging, high-ownership role

• You're not fully comfortable working in French AND English

• You prefer theory over pragmatic execution

• You expect a slow or corporate environment

Overall Expected Behaviors

• Analytical, structured, and relentlessly impact-focused

• Empathetic coach and credible partner from operators to executives

• Strong communication and facilitation skills

• Pragmatic problem solver with high rigor and financial awareness

• Able to challenge, influence, and guide large organizations

What success looks like

• A fully operational Solution Consulting function by end of 2026

• A robust Enterprise Customer Success Playbook used across Sales, CS, IPM, and Integration

• Enterprise customers achieving measured ROI on quality, delivery, cost, safety, and people

• Successful multi-site deployments with consistent governance and routines

• High customer trust and executive sponsorship

• Internal teams enabled with frameworks, templates, and best practices

Career path

• Director → Senior Director → VP Customer Operations

• Optionally evolve toward Head of Enterprise Consulting / Transformation Advisory

Working conditions

• Hybrid (Paris office + on-site customer missions)

• High autonomy, ownership, and influence

• Opportunity to build a strategic function from the ground up

• Direct access to leadership and flagship enterprise customers

Process interview

1. Screening call — Talent team (30 min)

2. Deep-dive interview — Co-founder & GM (60 min)

3. Case study: Enterprise framing & ROI — Panel with COO + GM leadership (90 min)

4. Culture fit & leadership interview — CEO (45 min)

5. Reference checks & offer

Final words to our candidates

• WFH or in-office? Hybrid — with regular travel to customer sites

• Work & Life Balance: predictable schedule with autonomy and trust

• We welcome ALL candidates: We encourage applicants of all backgrounds, identities, and experiences. Manufacturing needs diversity in order to evolve — and so do we.

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