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The Role We're looking for a hands-on Revenue Operations Manager who thrives in high-growth SaaS and wants to build scalable GTM infrastructure to complete our RevOps team. You'll help our BDR, Sales, and CS teams operate with clarity, efficiency, and focus—so every rep knows exactly what to do next, and every leader has the data to make the right call. Your mission: increase predictability, productivity, and performance across the full customer lifecycle.
Reporting to the Head of RevOps, you'll work closely in a four-person team alongside a Salesforce Admin & RevOps, a Data Analyst, and your manager. Key Responsibilities 1. Process Optimization and project management Audit, design, and improve end-to-end revenue processes (lead routing, pipeline hygiene, opportunity stages, handovers, customer journey process, etc) Identify friction points and implement improvements to increase BDR, AE & AM efficiency. Introduce automated workflows to streamline repetitive tasks. 2. Analytics, Forecasting & Insights Build dashboards to track pipeline health, funnel performance, customer lifecycle metrics and revenue forecasting. Based on your analysis, prepare recommendations and action plan to improve performance. 3. Tooling & System Ownership Optimize our tool stack (Salesforce, Modjo, Metabase, Outreach, Dust, etc). Evaluate and implement new tools, ensuring adoption and alignment with needs. Maintain a clean, reliable, and scalable CRM. Build AI prompts, templates, and automated workflows to boost productivity. 4. Strategic Support to Leadership Partner with leaders on forecasting, performance tracking, and other initiatives. Produce insights that drive better data-driven decisions. Translate business priorities into operational plans.
What You Bring - 2/3+ years experience in Revenue Operations, Sales Operations, or similar SaaS GTM roles. - Strong mastery of Salesforce and our tool stack (Outreach, Aircall, Dust, Modjo, Metabase) and IA. - Hands-on experience building with AI tools : you've used LLMs, automation tools, or AI agents to solve real problems - Analytical mindset with the ability to model, structure, and interpret data. - Proven experience improving or redesigning Revenue processes. - Strong communication skills and ability to drive teams around common goals. - Comfortable working cross-functionally in a fast-scaling environment. - Proactive and solution-oriented, always anticipating needs and removing blockers.
