Engagement Director

We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.

Job Description
Do you have experience working as a Senior Project Manager OR as an Engagement Director for large IT/software implementation, a passion for business process improvement and delivery and client satisfaction? Are you looking for an exciting career opportunity where you can combine your skills and knowledge in project management, people management within a leading-edge technology environment and international team?

Excitingly, a project is typically focused on the delivery of new or enhanced products to improve customer satisfaction using our advanced technology. You will be offered with great opportunities to travel through Southern Europe. You will be based in our French office in Paris - La Défense.

We Are Looking For
You are an experienced senior professional who has proven track record in large IT/software implementation, a passion for business process improvement and delivery and client satisfaction? Are you looking for an exciting career opportunity where you can combine your skills and knowledge in project management, people management within a leading-edge technology environment and international team? Ideally you will have a supply chain, logistics or retail background and understand different dynamics to this industry.

Here's few things that we see as critical for someone to be successful in this role:

• Oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers.
• Advise clients on the development of change management plans.
• Perform on-going risk analysis and provides support of sales activities.
• Develop and mentors line managers and team members.
• Ability to communicate with C-level Executives.
• Engagement management and influencing.
• Up-sell, build and manage existing customer relationships
• Create and execute services sales opportunities at existing customer relationships

Education/Experience

• B.S. degree in industrial engineering, logistics, or information systems. MBA preferred
• Prior software implementation consulting experience with at least 5 years' experience
• WMS/ Omni Channel or supply chain software experience
• Experience leading a professional services group
• Resource planning and management experience with supply chain systems and software implementations
• Excellent analytical, problem solving, and communication skills

What's in for you?
Manhattan Associates supplies the vital links between processes, information and people that allow our customers to stay one step ahead of their competition. In short, we're in the business of change.

What's Not Changing Is The Way We Run Our Business And How We Treat Our Employees. At Manhattan Associates, We Believe

• Support, encouragement and opportunity should be expected.
• Talent, leadership, innovative thinking and hard work is recognised and rewarded.
• An inclusive environment that leverages unique backgrounds, experience and perspectives makes us better.
• Collaboration can overcome any challenge.
• Where you take your career, and how you grow, is truly up to you. We'll support you in your career progression.

Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.