Key Account Manager

Key Account Manager Self-Services & Mobility markets (F/H)

[Paris (La Defense)]

This is Worldline

We are the innovators at the heart of the payment technology sector, shaping how the world conducts transactions. The solutions our team implements today are the outcomes of the growth of millions of businesses of tomorrow, ranging from your local coffee shop to startups and international banks, from Paris to San Francisco. We have a global presence, spanning all sectors of commerce across the world. Just as we assist our clients in accelerating their business, we are committed to helping our employees accelerate their careers. Together, we are shaping the evolution

The Opportunity

At CAWL PAIEMENT, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Key Account Manager, then get ready to join our company

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Day-to-Day Responsibilities​

• You develop business relationships with Vending potential clients/partners and grow the customer portfolio over time to ensure revenue growth, mainly in indirect sales
• You develop and sustain solid relationships with key clients (existing & new) that bring in the most income for the company.
• You address & manage key clients blocking points.
• You act as the main point of contact between key clients and internal teams.
• You supervise the account teams assigned to each key client.
• You communicate and collaborate with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.
• You compile reports on account progress, goals, and forecasts for account teams and stakeholders.
• You develop a thorough understanding of key clients' needs and requirements and propose customized solutions when necessary if it makes business sense
• You are responsible for all commercial activities including contract renewals, pricing negotiations and ultimately achieve revenue targets.
• You create strategic business and quarterly account review plans to further enhance the relationship and profitability.

Signs of success

• You develop our position in the Self-Services & Mobility FRENCH markets with strong revenue growth
• You become the expert in these markets for our customers and in front of internal stakeholders

For Skills we can't do without

• You have graduated University degree in Business Management
• French as native language
• Mandatory requirement fluency in written and spoken business English
• At least 3 years of Sales experience in the payment industry
• You have a strong commercial drive, combined with a market & client focus.
• You are a skilled negotiator & effective communicator
•  You have an energetic personality with a positive approach and eagerness to develop his/her knowledge and skills.
• You are a self-starter, result driven and are taking initiatives.
• You are flexible, able to work in a dynamic and changing environment.
• You have the ability to build rapport with key clients and Capability to build relationships.
• You have a university degree in Business Management or any relevant discipline.
• You are willing to travel on average 2 or 3 days a week.
• You are Proficient in all Microsoft Office applications as well as CRM software.
• Knowledge of Salesforce
• You have experience in Parking, EVC, Vending, Transport, Carwash, Self-Services, …
• You have sophisticated skills in Payment methods (In store, On line, Acquiring, Omnichannel, ….)

Skills we'd like:

• You have proven sales track record in payments and the ability to handle multiple client accounts
• You have skills in Indirect Sales
• You have skills in Parking & EVC, Vending market, Transport, Self-Services
• You must have a great team spirit, and collaboration with team
• You are ready to have fun

Benefits

As a future Worldliner, you'll have the chance to be at the heart of the global payment technology sector and shape the way the world makes payments.

In addition to this, you will also:

• Be part of a company driven by a strong desire to do good and recognised as one of the top 1% most sustainable companies across all sectors globally.
• Work with inspiring colleagues and have the opportunity to learn, develop and accelerate your career (access to the e-Learning training platform, etc.).

You'll also enjoy a wide range of benefits, including

• Annual bonuses (end-of-year, holiday, profit-sharing)
• 32 days' paid holiday and a convertible 13th month's holiday
• 75% reimbursement of public transport costs
• Teleworking agreement
• Health and provident insurance

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.