German speaking Customer Service Specialist – Lisbon

il y a 23 heures

Paris, Île-de-France Lingo-nova Temps plein

Start Date:
8 January 2026

Location:
Lisbon, Portugal

Work Model:
On-site

Contract Type:
Fixed-term contract (CDD – 6 months)

Work Schedule

  • Monday to Friday: 06:00 – 22:00 (rotational shifts)
  • Days off: Saturday & Sunday
  • Uber support up to 25.00 € for early shifts starting at 06:00

Role Overview
We are looking for a
German speaking Customer Service Specialist
to support users of a digital-focused platform. This role is ideal for candidates with interest or background in
digital marketing and/or web design
, who enjoy combining customer interaction with technical understanding.

You will assist users across multiple channels while representing the brands voice consistently and professionally.

Key Responsibilities

  • Support users with pre-sales, general inquiries, and technical issues
  • Handle interactions via phone, email, chat, social media, and messaging channels
  • Adapt tone and communication style for both private and public channels
  • Manage customer escalations and follow defined escalation processes
  • Document all interactions accurately in internal systems
  • Collaborate with internal teams to ensure high service quality

Candidate Requirements

  • Native-level German
  • English proficiency at B2 level or higher
  • Mandatory: experience or solid knowledge in digital marketing and/or web design
  • Strong communication and problem-solving skills
  • Comfortable working in a structured, multi-channel support environment

Nice to have

  • Experience in technical customer support (voice/email/chat)
  • Technical troubleshooting background

Compensation

  • Base salary: 1,100 € per month (paid over 14 months)
  • Performance bonus: 180 € for 12 months
  • Meal allowance: 7.23 € net per working day

Benefits & Relocation

  • Health insurance available from day one with a monthly contribution. Fully covered by the employer after 6 months.
  • Relocation package included and details will be shared in the next step

Workplace

  • Country: Portugal
  • Office-based role in Lisbon
  • International and supportive working environment

  • German speaking Customer Service Specialist – Lisbon

    il y a 4 jours

    Paris, Île-de-France Cross Border Talents Temps plein

    Start Date: 8 January 2026Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months) Work ScheduleMonday to Friday: 06:00 – 22:00 (rotational shifts)Days off: Saturday & SundayUber support up to 25.00 € for early shifts starting at 06:00 Role Overview We are looking for a German speaking Customer Service Specialist...

  • Lisbon

    il y a 6 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Client RepresentativeLocation: Lisbon, Portugal (Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we specialize in connecting talented professionals with exciting global opportunities. Based in the vibrant city of Lisbon, we are looking for a French-Speaking Client Representative to join our team onsite. If...

  • French-Speaking Client Representative

    il y a 1 semaine

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Client RepresentativeLocation: Lisbon, Portugal (Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we connect top talent with exciting global opportunities. We're currently looking for a French-Speaking Client Representative to join our team in Lisbon. This is an amazing chance to work in one of Europe's most...

  • Customer Experience Specialist- German speaker

    il y a 1 semaine

    Paris, Île-de-France DentalMonitoring Temps plein

    DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeking talented individuals to join our team What is the added value of DentalMonitoring's solutions for its clients?  ✦ Our SaaS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform✦ DentalMonitoring brings the first...

  • Customer Experience Specialist- German speaker

    il y a 1 jour

    Paris, Île-de-France DentalMonitoring Temps plein

    DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeking talented individuals to join our team What is the added value of DentalMonitoring's solutions for its clients? ✦ Our SaaS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform✦ DentalMonitoring brings the first...

  • French-speaking Customer Support Agent

    il y a 1 semaine

    Paris, Île-de-France AetherCore Temps plein

    Lisbon is callingWe are looking for aCustomer Support Agentwith native proficiency inFrenchand at leastB2 level in Englishto join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customers'...

  • French-Speaking Customer Service in Lisbon

    il y a 4 jours

    Paris, Île-de-France Velenosi&Meredith Temps plein

    Are you a French speaker with a talent for communication? This is your chance to become a Customer Service Representative for a prestigious brand, helping customers with top-tier support and personalized solutions Whats in it for you? Relocation Assistance: We help you settle in Apartment Assistance: Your comfort, our priorityHealth Insurance: from Day 1 ...

  • French-Speaking Helpdesk Coordinator

    il y a 6 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Helpdesk Coordinator (Onsite/Hybrid - Lisbon)Job Location: Lisbon, Portugal (Onsite/Hybrid)Position Type: Full-TimeJob Overview:We are looking for a French-Speaking Helpdesk Coordinator to join our dynamic team in Lisbon. This role combines onsite and hybrid work, offering flexibility and a collaborative environment. You will be...

  • Dutch Speaking Customer Service Representative

    il y a 1 semaine

    Paris, Île-de-France Essence Coaching Group Temps plein

    Dutch Speaking Customer Service Representative Location: Athens, Greece Schedule: Monday -Sunday, 08:00 00:00 (rotational shifts) Salary: 1,500  Euro gross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers...

  • French Client Relations Specialist

    il y a 1 semaine

    Paris, Île-de-France CBT Temps plein

    Job Title: French Client Relations Specialist (Onsite & Hybrid) Join Our team in LisbonLocation: Lisbon, PortugalJob Type: Full-timeDepartment: Client RelationsAbout Us:We are an innovative and fast-growing company with a strong commitment to delivering outstanding client experiences. We pride ourselves on building lasting relationships with our clients, and...