French Trust
il y a 2 semaines
Help Create a Safer Online Community
Are you passionate about digital safety and fostering positive online interactions? Join our team as a Trust & Safety Specialist and play a key role in ensuring a secure and respectful online environment.
Role Overview:
As a Trust & Safety Specialist, you'll be responsible for reviewing user-generated content, enforcing platform policies, and addressing user concerns. Your work will help maintain a safe and welcoming space by identifying and mitigating risks while staying up to date with emerging online trends.
Key Responsibilities:
- Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines
- Enforce platform policies consistently across all content types
- Manage user appeals, providing clear and professional responses regarding moderation decisions
- Collaborate with internal teams to ensure alignment with regulations and industry best practices
- Identify patterns and potential risks by analyzing user behavior, contributing to proactive moderation strategies
- Suggest improvements to enhance moderation tools and processes for increased efficiency
Requirements:
- Proficiency in French (C1 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in customer support
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
Why Join Us?
- Competitive Salary: Your expertise and dedication are rewarded
- Meal Allowance: Support during your working hours
- Health & Life Insurance: Comprehensive benefits for your peace of mind
- Collaborative Team: Be part of a supportive and communicative work environment
- Relocation Assistance: Seamless support for your move
- Onsite Opportunities: Engage in an interactive and dynamic work environment
Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities
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