French Support Expert Onsite

il y a 5 jours

Paris, Île-de-France CBT Temps plein


Job Title: French Support Expert – Onsite & Hybrid Opportunities

Location: Lisbon, Portugal (Onsite & Hybrid Options Available)

Relocation Package: Yes

Welcome Bonus: €3,000

About CBT:

At CBT, we don't just offer customer support—we create exceptional, personalized experiences that leave a lasting impression. As a global leader in customer service solutions, we're expanding our team and looking for enthusiastic, skilled French Support Experts to join us in Lisbon, Portugal. Whether you prefer to work onsite, in a hybrid setup, or a combination of both, we offer flexible options to suit your lifestyle. Plus, we're offering a €3,000 welcome bonus and a comprehensive relocation package to help you make Lisbon your new home.

Job Description:

As a French Support Expert at CBT, you will play a key role in providing world-class service to our French-speaking customers. You'll act as the go-to expert, delivering top-tier support via phone, email, and chat, ensuring that every customer interaction is smooth, positive, and efficient. Whether onsite or in a hybrid working arrangement, you'll enjoy the flexibility of choosing how you work while making a real impact on customer satisfaction. Get ready to bring your passion for problem-solving and your excellent communication skills to the forefront

Key Responsibilities:

  • Provide expert-level customer support in French through various channels (phone, email, and chat), ensuring a seamless experience for every customer.

  • Resolve customer issues quickly and effectively, offering solutions that exceed expectations and leave customers fully satisfied.

  • Assist customers with product inquiries, troubleshooting, and account management, ensuring clarity and understanding at all times.

  • Maintain accurate records of customer interactions and track progress in resolving ongoing issues.

  • Collaborate with other departments to resolve complex customer concerns and improve service processes.

  • Keep up to date with product developments, ensuring you have the knowledge to provide timely and relevant assistance.

  • Contribute to meeting team goals and KPIs while maintaining a focus on delivering excellent customer experiences.

Qualifications:

  • Native or fluent in French (both written and spoken).

  • Previous experience in customer service or support is a plus, but not mandatory—just bring your passion for helping people

  • Strong problem-solving skills, with the ability to stay calm and resourceful under pressure.

  • Excellent communication skills, with the ability to explain technical issues in a clear and friendly way.

  • Self-motivated and comfortable working independently, whether onsite or remotely in a hybrid environment.

  • Team player who enjoys collaborating in a multicultural, dynamic workplace.

  • Flexibility to work in shifts, including evenings and weekends, depending on customer needs.

What We Offer:

  • A competitive salary and a €3,000 welcome bonus to help you get started.

  • Flexible work options: Choose between onsite, hybrid, or a combination of both to match your lifestyle.

  • A comprehensive relocation package to support your transition to Lisbon, including accommodation assistance, visa support, and more.

  • Full training and development programs to help you succeed and grow your career.

  • A fun and multicultural work environment, with colleagues from around the world.

  • Health insurance, wellness programs, and exclusive employee discounts to take care of your well-being.

  • The opportunity to live in Lisbon, one of the most vibrant cities in Europe, offering rich culture, great food, and an amazing lifestyle.


  • French-Speaking Customer Support

    il y a 1 semaine

    Paris, Île-de-France EG Hire Global Temps plein

    Were Hiring: French-Speaking Customer Support in GreeceWe are looking forFrench-speaking professionalsto join international customer support teams, with the option to workonsite or remotely from Greece.What We OfferRelocation support: flight tickets, airport pickup, and 3 weeks of hotel accommodationAssistance in finding long-term housing in...

  • French Customer Representative

    il y a 4 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French Customer RepresentativeLocation: Porto, Portugal (Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we specialize in connecting top talent with global opportunities. Based in the vibrant city of Porto, we are currently looking for a French-Speaking Customer Representative to join our team onsite. If you're passionate...

  • French Client Relations Specialist

    il y a 5 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French Client Relations Specialist (Onsite & Hybrid) Join Our team in LisbonLocation: Lisbon, PortugalJob Type: Full-timeDepartment: Client RelationsAbout Us:We are an innovative and fast-growing company with a strong commitment to delivering outstanding client experiences. We pride ourselves on building lasting relationships with our clients, and...

  • French Client Representative

    il y a 1 semaine

    Paris, Île-de-France CBT Temps plein

    Job Title: French Customer Service RepresentativeLocation: Braga, Portugal (Onsite)Job Type: Full-timeWorking Hours: Monday to Friday, 07:00 - 19:00 (Rotational Shifts)Days Off: Saturday and SundaySalary: Competitive Salary PackageJob Description:We are seeking a dedicated French Customer Service Representative to join our team based in Braga, Portugal. In...

  • French-Speaking Helpdesk Coordinator

    il y a 3 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Helpdesk Coordinator (Onsite/Hybrid - Lisbon)Job Location: Lisbon, Portugal (Onsite/Hybrid)Position Type: Full-TimeJob Overview:We are looking for a French-Speaking Helpdesk Coordinator to join our dynamic team in Lisbon. This role combines onsite and hybrid work, offering flexibility and a collaborative environment. You will be...

  • French Customer Support

    il y a 2 jours

    Paris, Île-de-France Cross Border Talents Temps plein

    Customer Support Representative (French & English) Athens, GreeceAre you fluent in French (C1/C2) and confident in English (B2 or higher)? Ready to take your career to the next level while living in one of the most beautiful countries in Europe?We're looking for a dedicated Customer Support Representative to join our international team in Athens. This is...

  • French Service Desk Analyst

    il y a 5 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French Service Desk Analyst (Onsite, Hybrid & Remote)Location: Lisbon, PortugalJob Type: Full-timeDepartment: IT Support / Service DeskAbout Us:At [Company Name], we are passionate about delivering innovative IT solutions with a customer-first mindset. As a leading provider in our field, we strive to make technology work seamlessly for our...

  • French-Speaking Client Representative

    il y a 5 jours

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Client RepresentativeLocation: Lisbon, Portugal (Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we connect top talent with exciting global opportunities. We're currently looking for a French-Speaking Client Representative to join our team in Lisbon. This is an amazing chance to work in one of Europe's most...

  • Customer Support Experts

    il y a 5 jours

    Paris, Île-de-France Cross Border Talents Temps plein

    Customer Support Experts (Polish, Spanish, Italian, French, Portuguese Speakers)Location: Athens, Greece (or remotely from anywhere in Greece)Relocation package includedSalary: 1,100/month gross + up to 300/month bonusAre you a native or fluent speaker of Polish, Spanish, Italian, French, or Portuguese with at least B2-level English? Ready to kickstart your...

  • Regional Product Support ECA Expert

    il y a 2 semaines

    Paris, Île-de-France Sidel Group Temps plein

    Saint Laurent / Sevre Regional Product Support ECA Expert (W/M/D) YOUR OPPORTUNITYWe are seeking a skilled and motivated Automation Engineer to join the End of Line Product Support team for the Europe and Central Asia (ECA) region within the Service organization of SIDEL. This role is a unique opportunity to work closely with both our products and customers,...