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Product Manager, Europe
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About Us
G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story — and we'd love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You'll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can't wait for you to join us.
About The Role:
We are looking for a Product Manager to support the creation of accurate content that correctly represents the on the ground experience. Additionally, the position will help support local Operations and Buying in site inspection, field research, supplier sourcing and vetting and other work required to provide the highest quality tours. This role is ideal for someone looking to create innovative, commercially viable and industry leading tours, all while working collaboratively with stakeholders.
What you'll be doing:
Product Development and Enhancement Execution & Stakeholder Engagement
Bridge the local knowledge gap between the Product team and the region.
Work closely to communicate and execute on the product strategy for the region with the local senior leadership team in Operations and Buying.
Own the execution of the stage gate process within the region.
Identify and communicate trending destinations, activities or opportunities for new products in the region. Help make our product industry leading in each destination.
Product Development & Market Analysis
Work with the Operations and Buying team to complete the stage gate for new and changed trips meeting production deadlines.
Provide the Product Specialist with the needed information and content to write web, brochure and sales training content.
Conduct site inspections, vendor brand training and product training as required.
Content Development & Communication
Write initial content for draft itineraries and initial technical itineraries. Identifying all services that need to be budgeted and contracted by the buyers.
Identify opportunities for new optional activities and work with the Product Specialist to execute on the stage gate for the product. Initiating the contracting process with the buying team.
Work with the Destination team on product improvement plans and NPS monitoring.
Support global updates or audit requirements and action as necessary within the region as requested by the Product Team.
Review and approve content change when appropriate, work with the Director for the region.
Help support the travel style training and requirements within the region.
Other tasks as needed and prioritized.
Skills & Experience
5+ years of experience, in tourism with a focus on product or operation and buying
Advance English writing and grammar skills
Ability to speak and write in a second language relevant to the region
Extensive travel in multiple countries for the region
Experience building product or running operations in the region
Experience working collaboratively with other key stakeholders
Advanced communication skills, both verbal and written
Ability to move multiple projects ahead at the same time
A team player that understands how to collaborate and build strong relationships
Desire to be part and add to a very strong company culture
Experience working with an international team and overseas is a plus
Experience as a Tour Leader in the relevant region is a plus
What do we offer you?
Competitive salary commensurate with the role
Competitive benefits package
Birthday day off
Vacation time for you to recharge
Enhanced Parental Leave
Learning and growth opportunities
Employee Resource Groups
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
