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Sales Ops
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Started in France in 2016, MyTraffic's mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.
We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors.
Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become
Europe's leading location intelligence platform.
2026
will be a pivotal moment for Mytraffic. Joining us now means being part of a major transformation, as
we launch an AI-powered product
and redefine our go-to-market strategy around a strong
Product-Led Growth approach.
Job Description :
Build and operate the post-sales revenue infrastructure:
from customer conversion through renewal and upsell, creating a reliable, automated, and scalable engine.
You're joining at a pivotal moment where we need to establish rock-solid foundations before self-serve volume explodes.
The challenge
: our renewal and upsell processes work mainly manually today (Excel, manual reconciliations in the CRM), but won't scale with self-serve adoption where every friction becomes an automated churn risk.
To give you more details about your day-to-day at MyTraffic :
1. Architecture & Data Model
Design the post-sales data model (ARR movements, renewals, expansion, churn)
Create a single source of truth across HubSpot, Planhat, Stripe, and Finance
Eliminate dependency on Excel files for renewals and NRR
2. Automation & Self-Serve
Build automated customer management workflows (onboarding, renewal, expansion)
Implement triggering logic between product and CSM tools
Integrate and configure new tools (Stripe, etc.)
3. Planhat Activation
Transform Planhat into the central CS operating system (forecasting, health scoring, playbooks)
Eliminate parallel CSM trackers
4. Forecasting & Metrics
Industrialize renewal and NRR forecasting
Build visibility on ARR → Invoice metrics
Implement cost-to-serve by segment
5. Cross-Functional Collaboration
Align CS, Sales, Finance, and Product on data and processes
Work with RevOps maintenance team on full-funnel consistency
About you :
Must-have
- 2-5 years Revenue Operations experience, ideally in self-serve/PLG environment
- Hands-on experience with HubSpot (post-sales), Planhat or equivalent, billing tools (Stripe, Chargebee...)
- Builder mindset: you create systems from scratch, not just maintain existing ones
- Entrepreneurial spirit: you thrive in change, ambiguity, and building in a fast-moving environment
Nice-to-have
- Experience in B2B SaaS scale-up
- Knowledge of post-sales metrics (GRR, NRR, cost-to-serve)
- Finance & data governance sensitivity
What we offer :
- Autonomy
: you design and build with full ownership of your scope - Immediate impact
: you're laying the foundations for a major transformation - Growth:
profitable scale-up in full European expansion - Perfect timing:
joining at the strategic PLG pivot moment
The Recruitment Process :
30 min with Adèle, Senior Talent Acquisition
30 min with Pauline, Deputy CRO
Business Case with Pauline, and Alexandre, Head of Lead Gen
45 min Values Interview
30 min with Vladimir, COO or Julien, CRO