Information Technology Support Technician

il y a 3 jours


Greater Grenoble Metropolitan Area, France E-Solutions Temps plein

Job Details:

Duties and Responsibilities:

  1. Work towards key business KPI's set by I.T Management

  2. Provide remote and onsite hardware and software support

  3. Record all activity in Client's ITSM tool

  4. Provide and update feedback to users as their calls are progressed

  5. Work as part of a geographically distributed team

  6. Liaise with 3rd parties and wider I.T team where necessary

  7. Identify and mitigate security incidents, GDPR compliance issues, application vulnerabilities, network/infrastructure and other vulnerabilities.

  8. Ensure correct documentation and procedures are followed or produced if needed

  9. Ensure all systems have a backup and are monitored for any failures

  10. Undertake training and research to maintain knowledge of current technology and systems

  11. Understand business operations and the key role IT plays within its operations

Person Specification:

  1. Able to prioritise under pressure and work to deadlines

  2. Excellent decision making, judgement, planning and organisation skills

  3. Flexible, calm and approachable, 'can do' attitude

  4. Solid customer relations skills to understand customers concerns and requirements

  5. Able to lead projects and / or work as part of a project team

  6. Ability to work well within team, supporting other team members

  7. Willingness to gain relevant qualifications and accreditations.

  8. Pro-active approach to work

  9. Good verbal and written communications skills

  10. Willing and able to travel not only to the expected time for the role but also in emergency scenarios

  11. Full
    Driving License



  • Greater Lyon Area, France Tech Source Managed Services Temps plein

    Company DescriptionTech Source Managed Services, established in 2016, is an outsourcing company specializing in major IT projects and operational support for leading organizations. The company is dedicated to efficiently managing IT operations and maintaining organizational records. Known for its expertise in delivering tailored solutions, Tech Source...


  • Greater Paris Metropolitan Region, France DBI Staffing Temps plein

    The IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...


  • Greater Paris Metropolitan Region, France DBI Staffing Temps plein

    The IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...

  • Aircraft Technician

    il y a 5 jours


    Greater Toulouse Metropolitan Area, France H&P Executive Search Temps plein

    Aircraft Technician – ToulouseDo you hold a Fully Endorsed EASA B1 License?Are you currently type-rated?Position: Aircraft TechnicianCompensation: €45,000-55,000, experience dependingLocation: Toulouse areaAbout the role:H&P is partnering with a market-leading Aeronautical maintenance company, which has been in business since 1985, with global...


  • Grenoble, France Tektronix Temps plein

    This is your opportunity to join a worldwide market leader in Test, Measurement and Monitoring Products including telecommunications test products, oscilloscopes, signal measurement, and Video test equipment. Our dynamic customer base is designing and building the products that shape the future of high technology. Welcome to Tektronix and to the Fortive...


  • Grenoble, France ILL Temps plein

    **Experiment Support and Instrument Technician** **Context** As an experiment support and instrument technician, you will be responsible for the operation and development of experimental equipment and for providing support for experiments conducted at the ILL. You will act as technical contact for the instrument D11 within the Large Scale Structures group...

  • Service Technician France

    il y a 2 semaines


    Greater Paris Metropolitan Region, France Husky Technologies Temps plein

    Job DescriptionTitle:Service Technician France (m/f/d)Id:20451Type:FullTimeLocation:FranceAt Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique...


  • Grenoble, France MSR-FSR, LLC Temps plein

    MSR-FSR is an international‑managed engineering service provider that supports businesses operating in the high technology sectors. We have gained the respect of some of the largest blue‑chip companies in the world, and we are proud of our position as one of the leaders in our field. The Company is offering comprehensive training, opportunity for...


  • Grenoble, France ILL Temps plein

    **I&C Maintenance Technician** **Context** A world leader in its field, the Institut Laue-Langevin (ILL) is an international research centre at the forefront of neutron science and technology. Come and join our (6-person) Instrumentation and Control group, which is part of the Electricity and Electronics Service within the ILL’s Reactor Division. Our...


  • Grenoble, France ILL Temps plein

    **Mechanical Maintenance Technician** **Context** The Institut Laue-Langevin (ILL), situated in Grenoble, France, is Europe's leading research facility for fundamental research using neutrons. Within the ILL's Projects and Techniques Division, the Test Hall team of the Mechanical Service of the Experimental Halls is responsible for the assembly and...