Technical Customer Support
il y a 5 jours
Driven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.What You'll DoProvide remote support to customers in the European market.Manage the ticketing system: create tickets, assign tasks, track progress, and ensure proper closure.Cross-team coordination: work closely with European product managers, HQ technical support, and the sales team to resolve complex issues.Support presales activities: introduce product features, explain application scenarios, etc.Support aftersales activities: troubleshoot common issues, provide operational guidance, and coordinate spare parts/return & repair processes.Create and maintain dealer training materials (FAQ, quick guides, operation manuals).Collect feedback from distributors and regularly summarize common issues and market trends in Europe.You AreStrong communication and collaboration skills, with a willingness to learn quickly.Experience with ticketing systems or customer support platforms is preferred.Spanish speakers preferred; English proficiency required.Additional European languages are a plus.Willingness to travel moderately within Europe.Experience in the automotive aftermarket, dealer/channel support, technical support, or related fields is preferred.Why Join AutelParticipate in the rapid development of the European new energy and diagnostics market.Collaborate with outstanding talents from around the world in an international work environment.Achieve your career dreams with excellent development opportunities.Receive a highly competitive salary and benefits package.Location: Paris, Île-de-France, FranceStart Date: As soon as possibleWorking Hours: Full-timeApply now and join Autel Intelligent Technology to create a smarter future togetherContact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.Please mention the position that you are applying for in the subject.Best of luck with your job application
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Technical Customer Support
il y a 1 semaine
Paris, France NEAR Temps pleinDescription You will be joining Near, one of the fastest-growing Enterprise SaaS companies, and experience an authentic start-up culture with the freedom to experiment and innovate. At Near, we believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big, but also give them the freedom and the tools...
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Technical Support
il y a 2 semaines
Paris, France Autel Europe GmbH Temps plein**Job Description**: - Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. - Responsible for timely resolution of...
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TECHNICAL SUPPORT ENGINEER
il y a 16 heures
Paris, France STATION F Temps pleinJob DescriptionQantev is an AI company that helps health insurers deliver better healthcare to their members by leveraging insurers’ historical health claims data and applying Machine Learning techniques and Generative AI to predict patient journeys. We are backed by top investors and industry leaders and have customers worldwide across Europe, USA, LATAM,...
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Technical Support Engineer
il y a 16 heures
Paris, France AUTEL Energy - Europe Temps pleinAutel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy continues its expansion across Europe’s EV charging market, we are looking for an experienced and structured TS – FR professional to...
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Technical Support Analyst
il y a 2 semaines
Paris, Île-de-France Solidus Labs Temps pleinAbout Solidus LabsAt Solidus, we are shaping the financial markets of tomorrow with cutting-edge trading surveillance and risk management solutions that protect investors, enhance transparency, and ensure regulatory compliance across traditional financial assets and crypto markets.With over 20 years of experience in developing Wall Street-grade FinTech, our...
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Customer Support Engineer
il y a 2 semaines
Paris, France Sequans Temps pleinAs Customer Support Engineer you will provide pre-sales and post-sales activities for Sequans’ System-on-Chips and module solutions for system vendors developing LTE products to provide the optimum technical support to our costumer portfolios. **Responsibilities**: - Provide project management and frontline technical support for licensed customers during...
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Technical Support Engineer
il y a 2 semaines
Paris, Île-de-France Sansure Biotech EU Temps pleinKey ResponsibilitiesInstallation & Validation: Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools/materials to ensure smooth and compliant installation.Technical Support & Training:Provide first-line remote and on-site troubleshooting,...
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Technical Support Engineer
il y a 4 jours
Paris, Île-de-France AUTEL Energy - Europe Temps pleinDriven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.As Autel Energy continues its expansion across Europe's EV charging market, we are looking for an...
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Technical Support Representative
il y a 2 semaines
Paris, France AlignTech Temps plein**Join a team that** **is transforming** **smiles, changing lives.** At Align Technology, we believe a great smile can truly transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...
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Technical Support Manager
il y a 5 jours
Paris, France Nova Biomedical Temps pleinNova Biomedical is hiring a **National Technical Support Manager (France)** in our** Regional Office location (France).** The **National Technical Support Manager**is responsible for: **Job Summary and/or Key Objectives**: - Responsible for coordinating all technical support activities related to all Nova products in the assigned geographical territory. -...