Technical Customer Support
il y a 3 jours
Driven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.What You'll DoProvide remote support to customers in the European market.Manage the ticketing system: create tickets, assign tasks, track progress, and ensure proper closure.Cross-team coordination: work closely with European product managers, HQ technical support, and the sales team to resolve complex issues.Support presales activities: introduce product features, explain application scenarios, etc.Support aftersales activities: troubleshoot common issues, provide operational guidance, and coordinate spare parts/return & repair processes.Create and maintain dealer training materials (FAQ, quick guides, operation manuals).Collect feedback from distributors and regularly summarize common issues and market trends in Europe.You AreStrong communication and collaboration skills, with a willingness to learn quickly.Experience with ticketing systems or customer support platforms is preferred.Spanish speakers preferred; English proficiency required.Additional European languages are a plus.Willingness to travel moderately within Europe.Experience in the automotive aftermarket, dealer/channel support, technical support, or related fields is preferred.Why Join AutelParticipate in the rapid development of the European new energy and diagnostics market.Collaborate with outstanding talents from around the world in an international work environment.Achieve your career dreams with excellent development opportunities.Receive a highly competitive salary and benefits package.Location: Paris, Île-de-France, FranceStart Date: As soon as possibleWorking Hours: Full-timeApply now and join Autel Intelligent Technology to create a smarter future togetherContact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.Please mention the position that you are applying for in the subject.Best of luck with your job application
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Customer Technical Support
il y a 4 jours
Paris, France Hoppr LTD Temps pleinMake your mark in Connected TV advertising industry - Digital Advertising Project Management to lead our talented team - Start-up tech company (Europe based - France) **Who are Hoppr?** Hoppr is a global advertising innovator that has created a low touch platform to bridge the divide between brands and consumers on digital devices. The company’s flagship...
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Technical Customer Support
il y a 1 semaine
Paris, France Near Temps pleinYou will be joining Near, one of the fastest-growing Enterprise SaaS companies, and experience an authentic start-up culture with the freedom to experiment and innovate. At Near, we believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big, but also give them the freedom and the tools to do...
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Technical Customer Support
il y a 2 semaines
Paris, France NEAR Temps pleinDescription You will be joining Near, one of the fastest-growing Enterprise SaaS companies, and experience an authentic start-up culture with the freedom to experiment and innovate. At Near, we believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big, but also give them the freedom and the tools...
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Technical Support Specialist
il y a 2 semaines
Paris, France Ecolab Temps plein**Job description** Within the Food & Beverage division of Ecolab France, we are looking for a new Technical Excellence Specialist to support the Food & Protein market. The local team provides solutions to the Food & Beverage manufacturers in France in relation with hygiene to help them addressing the biggest challenges and supporting the achievement of...
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TECHNICAL SUPPORT ENGINEER
il y a 2 semaines
Paris, France STATION F Temps pleinAbout Qantev Qantev is an AI company that helps health insurers deliver better healthcare to their members. They leverage insurers’ historical health claims data and apply Machine Learning and Generative AI to predict patient journeys. The company is backed by top investors and industry leaders, and customers are located across Europe, USA, LATAM, Asia,...
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Technical Support Analyst
il y a 2 semaines
Paris, Île-de-France Solidus Labs Temps pleinAbout Solidus LabsAt Solidus, we are shaping the financial markets of tomorrow with cutting-edge trading surveillance and risk management solutions that protect investors, enhance transparency, and ensure regulatory compliance across traditional financial assets and crypto markets.With over 20 years of experience in developing Wall Street-grade FinTech, our...
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Technical support engineer
il y a 3 jours
Greater Paris Metropolitan Region, France Newland NPT Temps pleinThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...
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Technical Support Manager
il y a 6 jours
Paris, France Odaseva Temps plein**We are the #1 Enterprise Data Platform for Salesforce** - Odaseva is the only platform built specifically to help the world's largest and most ambitious Salesforce customers keep their data protected, compliant, and agile. - We are backed by Salesforce Ventures and are proudly one of the top 5% of ISV partners in the Salesforce ecosystem. Fortune 500...
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Technical Support Manager
il y a 6 jours
Paris, France Odaseva Temps plein**We are the #1 Enterprise Data Platform for Salesforce** Odaseva is the only platform built specifically to help the world's largest and most ambitious Salesforce customers keep their data protected, compliant, and agile. We are backed by Salesforce Ventures and are proudly one of the top 5% of ISV partners in the Salesforce ecosystem. Fortune 500...
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Technical Support Engineer
il y a 1 semaine
Paris, Île-de-France Sansure Biotech EU Temps pleinKey ResponsibilitiesInstallation & Validation: Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools/materials to ensure smooth and compliant installation.Technical Support & Training:Provide first-line remote and on-site troubleshooting,...