Restaurant Shift Manager

Our Mission:  Put people at the heart of everything we do

Our Values:  Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement

About The Saxton Group

Established in 1982, The Saxton Group has a proven track record within the restaurant industry.  We are one of the largest and fastest growing franchisees within the McAlister's Deli system, currently owning and operating 70+ restaurants throughout Texas, Oklahoma, and Kansas.   Through successful leadership and solid management, our Company is expanding at a rapid pace with McAlister's Deli, creating job opportunities in many different markets.  At The Saxton Group, we’re a unified team with one mission: to put people at the heart of everything we do.  This extends to every area of our operations and requires behind-the-scenes support in a variety of roles.

GENERAL SUMMARY:

The Shift Manager conducts assigned duties during scheduled shifts to assist General Manager and other Managers in their efforts to ensure and outstanding service (hospitality) and product for our guests.

ESSENTIAL FUCTIONS:

• Maintains projected costs and labor during scheduled shifts
• Leads through “hands on” assistance with supervision of the restaurant. This includes but is not limited to occasional temporary, non-scheduled assistance with serving, cashier, catering, cooking, food preparation, etc. and other duties
• Helps management ensure staff is following established recipes and procedures
• Helps to control the guest flow inside restaurant and at pick up window (if applicable), monitoring ticket times
• Helps create and maintains a safe and healthy work environment
• Assists management in enforcing compliance with all employment policies in area of responsibility
• Helps management ensure consistency in food and hospitality to increase sales
• Assists in ensuring 100% table visits (if applicable)
• Helps reinforce restaurant culture – vision, mission, and values
• Always maintains proper dress code standards
• Helps ensure cleanliness of restaurant and safety of guests are maintained at all times
• Follows responsible OSHA guidelines during shift
• Works during peak business hours to set the pace in Front and Back of House depending on position
• Helps maintain a safe, fun, and clean work environment for staff

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

POSITION QUALIFICATIONS:

• Accountability - Ability to accept responsibility and account for his/her actions
• Communication, oral - Ability to communicate effectively with others using the spoken word
• Communication, written - Ability to communicate in writing clearly and concisely
• Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
• Honesty/Integrity - Ability to be truthful and seen as credible in the workplace
• Time management - Ability to use available time to organize and complete work within given deadlines
• Working under pressure - Ability to complete assigned tasks under stressful situations

• Good organizational skills
• The ability to communicate effectively
• The ability to solve problems and handle high-stress situations
• The ability to multitask in high-pressure environment
• Attention to detail is a plus

WORK ENVIRONMENT:

BENEFITS & PERKS

• Performance-based pay
• Same day pay with Instant (instant.co)
• Medical, dental, vision, voluntary accident, and critical insurance (if eligibility requirements are met)
• Tuition Reimbursement Program
• 401(k) Plan with employer match
• Free meals
• Great opportunities for growth
• Flexible Schedule
• And who doesn’t love Perks  Work for us and receive exclusive discounts on sporting events, movie tickets, concerts, theater, hotels, rental cars, and theme park tickets nationwide.  The list goes on

The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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