Education & Retail Excellence Manager
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Key Responsibilities
• Develop and implement our global education strategy, creating engaging training materials, product guides and brand storytelling tools.
• Deliver inspiring training sessions, masterclasses and Train-the-Trainer programs for international distributors and retail partners.
• Support new product launches through dedicated education programs and training initiatives.
• Conduct regular market visits, retail audits and field coaching to elevate customer experience and retail execution.
• Ensure consistent merchandising, visual presentation and brand standards across retail environments.
• Build strong relationships with distributors and retail partners, while providing market insights and recommendations to support business growth. About You
• 5+ years of experience in Education, Training or Retail Excellence within luxury beauty, fragrance or prestige cosmetics.
• Strong presentation, storytelling and coaching skills, with a genuine passion for fragrance and luxury.
• Experience working with international distributors and retail networks.
• Entrepreneurial, proactive and hands-on, with excellent interpersonal and organizational skills.
• Fluent English required; French strongly preferred.
• Comfortable with extensive international travel (approximately 60%). Why Join Us? Join a dynamic and entrepreneurial luxury fragrance house at an exciting stage of international growth. You will have the opportunity to shape our global education strategy, collaborate with prestigious retail partners and play a key role in strengthening the Goldfield & Banks experience worldwide.
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