Client Treatment Event Manager

Job Opening: Client Treatment Event Manager
- CDI Please note that only applications sent by email to join@agencelully.com will be considered. Founded in 2017 by Cédric Onillon Agence Lully conceives and curates extraordinary events and exceptional journeys for prestigious luxury Maisons, brands and discerning corporate clients, in France and across the world. An intimate, hands-on agency with a passion for excellence, Agence Lully elevates the art of hospitality through a truly bespoke approach, where every experience is thoughtfully crafted and every detail considered with the utmost care and refinement. Our well-rounded experts have spent years developing close industry relationships, opening doors to exclusive venues and experiences. The transversality of our teams, contacts and projects creates the unique impact we are known for. Expertises: Client treatment: VICs, VIPs & Press events… Travel: Seminar, Incentive… Events: Lunches, dinners & cocktails, product launches… Website: www.agencelully.com

About the Role
Reporting to an Account Director, the Client Treatment Event Manager is responsible for the strategic planning, preparation, and delivery of luxury events, acting as a key point of contact for clients throughout the entire project lifecycle. Combining strategic thinking with strong operational expertise, the Client Treatment Event Manager oversees all aspects of event production, from initial brief analysis and concept development to budget management, supplier coordination, on-site execution, and post-event evaluation. The role also involves leading project teams, maintaining strong client relationships, and ensuring that every event is delivered to the highest standards of quality, within budget, and in line with the client's objectives and expectations.

Key Responsibilities
Project Management & Event Delivery
· Review and analyse client briefs to gain a thorough understanding of their needs, objectives, and expectations
· Oversee the selection and management of suppliers and external partners, ensuring the successful delivery of all event-related services
· Develop project timelines, allocate tasks, and coordinate team activities to ensure the smooth execution of each project
· Supervise all preparatory stages and oversee the on-site delivery of events, ensuring the highest standards of quality
· Make strategic and operational decisions throughout the project lifecycle, proactively identifying risks and implementing appropriate solutions
· Take overall responsibility for event production, budget monitoring, team supervision, and client relationship management
· Conduct post-event evaluations and debriefs, identifying key learnings and opportunities for continuous improvement Client Relationship Management & Business Development
· Manage day-to-day client relationships throughout the project lifecycle, ensuring clear communication and a high level of service
· Act as a trusted partner to clients, providing strategic and operational guidance to meet their objectives
· Contribute to commercial presentations, including pitches, RFP responses, and the development of event proposals and service catalogues
· Build and maintain strong relationships with clients, suppliers, and industry partners Budget & Financial Management
· Develop, estimate, and validate project budgets and pricing proposals
· Monitor budgets throughout the preparation and delivery phases, ensuring effective cost control and budget optimisation
· Oversee supplier selection based on expertise, quality, and value for money
· Coordinate invoicing, financial tracking, and the administrative closure of each project
· Liaise closely with internal finance and accounting teams to ensure accurate financial reporting and follow-up Team Leadership & Management
· Lead and coordinate project teams
· Allocate responsibilities, monitor team performance, and ensure the effective delivery of project milestones
· Support the development, training, and progression of team members
· Identify staffing needs and contribute to the recruitment of project team members Contracts, Compliance & Risk Management
· Draft, review, and verify contracts to ensure compliance with agreed terms and requirements
· Identify and assess complex operational challenges, anticipate potential risks, and develop appropriate recommendations and solutions
· Ensure that project documentation and administrative processes are properly managed throughout the event lifecycle Market Intelligence & Industry Knowledge
· Maintain a strong understanding of the events industry, including market trends, key stakeholders, competitors, and emerging opportunities
· Monitor the activities of competing agencies and clients to identify best practices and inform strategic recommendations Required Qualifications & Skills
· At least 8 years of professional experience in event management, ideally with an experience in luxury environment
· Proven experience managing complex events from initial brief to final delivery
· Demonstrated ability to manage budgets, suppliers, client relationships, and multidisciplinary project teams
· Fluent professional English, both written and spoken
· Proactive, solutions-oriented, and adaptable
· Excellent attention to detail and commitment to high standards
· Strong interpersonal, communication, and negotiation skills
· Collaborative mindset with a strong sense of team leadership Please note that only applications sent by email to join@agencelully.com will be considered.