RESEARCH & ACCOUNT MANAGER

Stethos International conducts international healthcare market research for pharmaceutical and healthcare clients. As the Stethos Group celebrates its 30th anniversary, we are looking for a Research & Account Manager to lead complex, multi-country studies and turn research findings into clear recommendations for our clients. Our work focuses on specialized therapeutic areas, including oncology, neurology, rare diseases, immunology, ophthalmology and cardiology. We work with major pharmaceutical companies and connect different sources of healthcare intelligence to understand what is happening, where and why it is happening, and what it means for patients and the business. You will work closely with our research team and the General Manager, combining responsibility for high-quality research delivery with the ongoing management and development of a portfolio of international client accounts. Beyond individual studies, you will build lasting client relationships, understand their evolving business priorities and identify opportunities for Stethos International to support them through further research and consulting. Your responsibilities Client account management and development
• Develop a strong understanding of clients’ business priorities, therapeutic areas and decision-making needs to provide relevant, proactive advice.
• Maintain regular contact beyond active projects, following up on how findings are used and anticipating future research needs.
• Identify opportunities for repeat business and introduce relevant Stethos research and intelligence solutions.
• Monitor client satisfaction, address concerns promptly and coordinate internal teams to ensure a consistent client experience.
• Help prepare proposals for assigned accounts, coordinating methodological input, scope, pricing and timelines with the research team and General Manager.
• Support commercial discussions and negotiations in collaboration with the General Manager.
• In the longer term, take ownership of a portfolio of international client accounts, acting as a key point of contact and building trusted relationships with global teams and local affiliates. Research design and client advice
• Translate clients’ business questions into robust quantitative & qualitative research designs, including surveys, trackers and patient record studies.
• Advise on methodological approach, sampling, content, analysis plans and the interpretation of findings.
• Connect research findings to clients’ strategic priorities and translate them into clear, actionable recommendations.
• Present findings effectively to stakeholders at global and local levels. Study leadership and quality
• Lead international projects across the full research lifecycle, coordinating internal colleagues and fieldwork partners.
• Manage complex programs across multiple markets, including projects involving 15 or more countries.
• Oversee questionnaire development, fieldwork, data quality checks, analysis and reporting.
• Contribute to automation, dashboard implementation and operational deliverables for global and local teams.
• Bring together findings from different sources to identify meaningful patterns and their implications.
• Manage project timelines, budgets, scope and deliverable quality, balancing client expectations with operational feasibility and project profitability.
• Identify changes in scope early and agree any implications for costs, timelines or deliverables with the client. Team development and research innovation
• Guide and develop less experienced researchers.
• Design efficient workflows and explore practical ways to integrate AI into research processes.
• Help improve our research approaches and ways of working.

Your profile
• A Master’s degree or PhD in life sciences, health sciences, statistics or a related field.
• At least 8 years of experience in healthcare or pharmaceutical market research, combining strong quantitative expertise with client account management responsibilities.
• Experience owning complex international studies and working directly with clients at global headquarters and affiliate level.
• Strong command of research design, sampling, questionnaire development, data analysis and insight generation.
• Strong commercial judgement, with an understanding of project profitability and client value.
• Experience with automation, research dashboards or data delivery across markets.
• A proactive, efficient and rigorous approach to managing projects and solving problems.
• An interest in the practical use of AI to improve research workflows.
• The ability to move confidently between methodological detail and strategic recommendations.
• The ability to build lasting relationships, engage senior stakeholders and identify needs beyond the immediate research brief.
• Appetite for managing and developing pharmaceutical or healthcare client accounts, and preparing proposals, discussing budgets and scope, and contributing to commercial negotiations.
• A collaborative approach to coaching colleagues and coordinating project teams.
• Fluent written and spoken English is essential. French would be valuable for working with our team and clients. Why join Stethos International? You will have a visible role in a small international team, with the opportunity to shape studies, advise clients and contribute to the development of our research offer. Stethos combines international project management with local field presence in 11 countries. You will work with colleagues at Stethos France, Spain and Italy, with an onboarding program involving these teams. The position is based in Sèvres in France, approximately five minutes from the Manufacture de Sèvres tram stop and eight minutes from Pont de Sèvres metro station. Benefits include:
• One flexible remote-working day per week
• 100% reimbursement of the Navigo travel pass
• A holiday bonus
• RTT days
• Parking