Senior Quality Assurance Engineer

About BackuptaBackupta helps companies protect and recover their identity environments, including Okta and Microsoft Entra ID. When a configuration change breaks access or identity data is lost, our customers need to know they can recover. Most of our customers are US companies with more than 10,000 employees. Our team works across Europe and the United States, and we’re hiring a Senior QA Engineer to strengthen our product team in Europe. The roleYou’ll lead testing for new features and releases, with a focus on manual and exploratory testing. You’ll get to know the product in depth, investigate how it behaves when things go wrong, and give the team a clear assessment of release readiness. You’ll work closely with our QA automation engineers to identify which scenarios should be automated and where coverage needs to improve. What you’ll do
• Plan and carry out testing for new features, regression cycles, and major releases.
• Test backup, restore, and monitoring workflows for Okta and Microsoft Entra ID, including edge cases and failure scenarios.
• Work with Product Managers and engineers to clarify acceptance criteria and identify risks before development starts.
• Document defects in Jira with clear reproduction steps, supporting evidence, and an assessment of customer impact.
• Help the team make release decisions by explaining what has been tested, what remains uncertain, and which issues need to be resolved.
• Review test coverage with our automation engineers and agree on priorities for new automated tests.
• Investigate customer-reported issues with Support and DevOps, then use what you learn to improve test coverage.
• Keep test cases and documentation useful and up to date, and contribute to incident reviews and improvements to our QA process. What we’re looking for
• At least five years of experience in software QA, with strong manual testing, exploratory testing, and test design skills.
• Experience testing B2B SaaS or enterprise web applications.
• A solid understanding of web applications, REST APIs, JSON, and authentication flows, including experience using Postman or a similar tool.
• Experience using Jira or a similar tool to track defects and testing work.
• The ability to assess release risks, explain their impact, and speak up when a release needs more work.
• Strong written and spoken English. You’ll work regularly with colleagues in Europe and the US.
• A location in Europe and availability to work within two hours of Central European Time. Experience that would helpHands-on administration of Okta or Microsoft Entra ID would be particularly useful, including work with users, groups, applications, and policies. We’d also welcome experience with any of the following:
• Identity protocols such as OAuth 2.0, OIDC, SAML, or SCIM.
• Test automation tools such as Playwright, Selenium, or Cypress, or basic scripting.
• AWS, application logs, and monitoring tools such as Datadog.
• Security-critical products or environments with requirements such as SOC 2 or ISO 27001. ISTQB certification and French language skills are a plus.

What we offer
• Responsibility for release testing and a voice in release decisions.
• Remote work within Europe, or hybrid work from our Paris or Lyon offices.
• Close collaboration with Product, QA, Engineering, and DevOps colleagues in Europe and the US.
• Competitive compensation based on experience.
• The opportunity to improve how we test as the product grows, and to develop your automation skills if that interests you.