Implementation Coordinator

We are adding an Implementation Coordinator to our team to help manage a new project for a French financial services provider. This client currently relies on a large collection of spreadsheets to manage their operations, and we are building a custom database and admin panel to replace them. In this role, you will help coordinate the transition, ensuring that data is mapped correctly and that the client has everything they need to use the new tools. This is a permanent, full time position that is completely remote. About Pixel Systems Pixel Systems is a small software agency that builds the tools teams actually use. We do not do flashy consumer apps or marketing sites. Instead, we focus on practical systems: admin panels, CRM integrations, and the database migrations that people usually try to avoid. Our clients come to us when they need to replace a sprawling spreadsheet with a real database or get their different software tools to finally talk to one another. We believe that working code is better than a perfect plan that never ships. Our approach is straightforward. We provide fixed quotes before we start, we do weekly demos, and we hand over everything (the code, the documentation, and walkthrough videos) when we are finished. We use reliable, well-tested technologies like Node, React, and Postgres because we want the software we build to be stable and easy to maintain. We are a small team that prefers solving real operational headaches over chasing the latest trends. The Role Your primary goal is to help our clients move from their old systems to the new ones we build for them. You will spend time looking at their current data structures and helping our developers understand how that data needs to be organized in the new system. Your tasks include creating documentation that explains how the new software works in plain language. You will also record short walkthrough videos for client staff, many of whom are not technical users. Seeing as this role is fully remote, you will manage these tasks through our project management tools and video calls. This is a paid position, and the compensation is competitive for the role and current market. What We Need From You We want to talk to people who are organized and enjoy making sense of messy information. You do not need years of professional experience, but you should have a basic understanding of how data moves between systems. Other requirements include: A high level of comfort speaking with clients and explaining technical concepts without using jargon. The ability to manage your own schedule and keep your tasks updated in a remote setting. A preference for clear, direct writing over corporate language. Patience for the details of data mapping and entry. Confidence in using standard productivity software and communication tools. A willingness to learn how our internal development processes work. Being comfortable with work that focuses on administrative systems rather than consumer-facing products. Helpful Background While this is an entry-level role, certain technical interests will help you get up to speed faster. We use the following tools and are happy to help you learn them: Basic understanding of APIs and how they connect different software programs. Familiarity with GitHub or general version control concepts. A basic interest in Node or React, even if you are not a developer. Experience using SQL or general knowledge of how databases like Postgres function. Experience creating instructional content, such as guides or short videos. Comfort working with large spreadsheets and organizing data. Working at Pixel Systems Working here is different from working at a large corporation. There are no layers of management between you and the work. We are a small, flat team of developers and coordinators who just want to ship tools that work. Because we are fully remote, we value clear, written communication. We don't have unnecessary meetings. Instead, we focus on getting the software built and into the hands of the people who need it, like the operations teams at our financial services client. You will be helping people who are often frustrated by their old tools finally get their work done more easily. We value honesty and common sense. If you enjoy solving practical problems and prefer a quiet, productive work environment, you will likely fit in well here. We focus on building things that last and helping our clients retire their spreadsheets for good. We keep our team small and our projects focused to ensure we can always deliver on our promises to our clients without unnecessary drama.