Head of Business Development
il y a 3 semaines
The Offer
- Work alongside & learn from best in class talent
- Fantastic work culture
- Generous Time Off: Enjoy 52 days of paid time off each year
- Freedom to work from anywhere with flexible hours
The Job
Key Responsibilities
Strategic Planning and Management
- Strategy Development: Create and implement strategies for marketing, sales, and customer support to align with company goals.
- Team Building: Recruit, train, and manage teams in marketing, sales, and customer support.
- Process Optimization: Establish best practices and efficient workflows within each department.
- Budget Management: Oversee department budgets to ensure effective cost management.
- Collaboration: Partner with the management board and other departments to drive company success.
- Performance Monitoring: Develop performance evaluation and bonus systems to promote a results-driven culture.
Marketing & Sales
- Customer Acquisition: Design and implement strategies to acquire customers through online platforms.
- Relationship Management: Build and maintain strong relationships with key clients.
- Partnerships: Establish partnerships with relevant external organizations.
- Brand Growth: Create and execute marketing initiatives to boost brand visibility and customer acquisition.
- Customer Insights: Monitor and assess customer satisfaction levels.
Support and Accounting
- Customer Support: Oversee customer ticket processing to ensure timely and efficient issue resolution.
- Invoicing & Dunning: Ensure accuracy in invoicing and manage the dunning process as needed.
- Financial Analysis: Collaborate with accounting to provide relevant data and insights for business evaluations.
The Profile
Key Requirements
- Leadership: Proven experience in a management role, especially in department development.
- Expertise: Strong knowledge of marketing, sales, and customer support functions.
- Stakeholder Communication: Skilled in engaging with multiple internal and external stakeholders.
- Business Acumen: Proficient in financial and business management.
- Process Management: Skilled in designing and refining processes for scalability.
- Communication & Negotiation: Excellent communication, presentation, and negotiation skills.
- Technical Familiarity: Comfortable with tools and technology used in business development.
The Employer
Our client is a premier provider of bespoke data and software solutions on a global scale. Our client collaborates with legal authorities worldwide to develop and distribute customs and global trade data, aiding a variety of industries.
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