Lead Content Designer

Il y a 5 mois

IssylesMoulineaux, France Accor Temps plein

Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human  


Job Description

We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; 

With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital. 

Our ambition: to offer personalized, memorable, and sustainable experiences. 

Here, we give birth to new ways of traveling in each of our 5,500 hotels, closest to our 100 million customers in 110 countries. 

Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company. 

Here, your scope will have no boundaries, so dare to impact on the world with us 

Here is where your greatest challenge awaits you: 

Accor has a strong ambition: to reinvent the travel experience by emphasizing personalization and a strong brand identity. Achieving this is the obsession of the Digital Direction: a team dedicated to defining and implementing the future of the Accor Product Experience.

Attached to the Content Design team and under the responsibility of the Head of Design (HOD), you will oversee the content design team, ensuring the vision and internal team acculturation to content design approaches.

Your mission: 

Content Design Vision: Provide a clear vision to your team, aligned with the overall vision, business objectives, and user needs, to guide the creation of coherent and captivating user content. Team Leadership: Manage and energize the content design team. This includes assisting in roadmap management, mentoring team members, promoting a collaborative work environment, and encouraging innovation within the team. Interfunctional Collaboration: Work closely with Design and Product teams to align the product vision, co-organize delivery cycles, and achieve team goals. Facilitate communication with departments such as Product, Tech, and Marketing to ensure a common understanding of Content Design objectives and maintain excellence in user experience. Continuous Improvement of Content Design: Oversee and improve the Content Design process, from Discovery to Delivery. Continue to enhance our processes and define best practices of Content Design with other Leads and the HOD. Evangelization of Content Design culture: Work on Content Design strategy with the HOD, Lead product designers, and Design Ops. Promote the Content Design culture within Accor, foster innovation and creativity within your scope.

Your responsibilities: 

Integration of Content Design into the Product approach:

Build the vision, guidelines, and OKRs of content Design with the team; Co-build its OKRs and roadmaps with Design and Product teams; Ensure the commitment and understanding of Content Designers towards the visions and objectives of their products; Collaborate with Product, Design, and Tech leads to break down team silos; Identify and discuss cross-functional synergies.

Delivery Quality:

Ensure that each content produced by your team is delivered on time and with the highest possible level of quality; Facilitate content review sessions and ensure the proper place of content design in the delivery process; Ensure the effective integration of Content Design into the Design System and that the user's perspective is always carried through the content; Participate in the delivery of excellence subjects to showcase the voice (30%).

Team Development and Excellence:

Supervise and help evolve the members of your team; Organize retrospective sessions; Implement personalized career tracking for each member; Promote the culture of Design and Content within and outside of Accor.

Close collaboration with Lead Product Designers and the Digital Factory team:

Contribute to the integration of Content Design into the teams; Share best practices; Co-create and continuously improve interactions and processes with Design Ops teams, and develop strong relationships with various stakeholders.
Qualifications

And you? 

Graduate of a top Engineering or Generalist Business School, with a focus on computer science or a specialized Master's degree in Design or Content Design. Capable of working in a team and collaborating effectively with colleagues from different departments. Possessing strong communication skills, both written and verbal, to present analyses and ideas in a clear and convincing manner to diverse audiences. Mastering user experience design both strategically and operationally and able to explain Content Design principles to both expert and novice interlocutors. Having perfect mastery of tools and methodologies related to Content Design. With a successful experience of at least 4 years in a similar position, combining expertise in Content Design and team management. Experience in the B2C sector, especially in e-commerce, would be an additional asset. Recognized for rigor and ability to organize and prioritize team work. Leadership characterized by empathy, active listening, and a pedagogical approach. Having previously held a Lead Content Designer position within a product-focused organization. Fluent in English for presenting work and communicating effectively in an international context. Capable of building and maintaining strong relationships with stakeholders, thus facilitating interdepartmental collaboration. Able to simplify complex subjects, making information accessible to all team members and promoting a better understanding of projects. Focused on Product Design, with particular attention to user experience and the impact of content on this experience.
Additional Information

Accor dares to impact: 

- the world

We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 

On the tech side, we are committed to reducing the impact of digital technology across all our projects. 

- your career:

We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities. 

- Specifically, at the Digital & Business Factory 

Expanded remote work and no meetings on Wednesday afternoons, 

Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications. 

and also,

Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels. 

ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

Heartist® for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 

€10 meal vouchers. 

A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street  

Is this mission appealing to you? 

Recruitment is all about people

Apply, and we will offer you: 

A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

An interview with the team manager responsible for the role you are interested in.

For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

A personalized feedback. 

#accordigitalfactory 

  • Lead Content Designer

    il y a 1 mois

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Lead Content DesignerAccor Tech & Digital is the driving force behind Accor's technology, digital business, and transformation. As a Lead Content Designer, you will play a crucial role in shaping the company's digital experiences and products.Job Description:We are seeking a highly skilled and experienced Lead Content Designer to join our Digital...

  • Content Design Team Lead

    il y a 2 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the Role:We are seeking a highly skilled Content Design Team Lead to join our team at Accor. As a key member of our Digital & Business Factory, you will be responsible for overseeing the content design process and ensuring that our digital products and services meet the highest standards of user experience.Key Responsibilities:Develop and implement a...

  • Lead Content Designer

    Il y a 6 mois

    Issy-les-Moulineaux, France AccorCorpo Temps plein

    **Company Description** Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. **Accor Tech & Digital, jobs in the tech field where...

  • Lead Content Designer

    Il y a 5 mois

    Issy-les-Moulineaux, France Accor Temps plein

    Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 2 000 talents s'engagent à offrir les meilleures expériences digitales et tech à nos clients, nos hôtels et nos équipes dans 110 pays, et à façonner l'avenir de l'hospitalité. Accor Tech & Digital, des...

  • Content Marketing Lead Novotel Suites

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Content Marketing Lead Novotel SuitesAccor is seeking a Content Marketing Lead to drive the development and implementation of effective content strategies for Novotel Suites in France.The ideal candidate will have a strong background in content marketing, with experience in creating engaging and impactful content across various marketing channels.Main...

  • Content Studio Lead

    il y a 2 semaines

    Issy-les-Moulineaux, France Nestle Operational Services Worldwide SA Temps plein

    Depuis plus de 150 ans, Nestlé met son savoir-faire au service de l’alimentation et s’est fixé le dessein ambitieux d’améliorer la qualité de vie et contribuer à un avenir plus sain. Guidés par ces valeurs, les 10 000 collaborateurs de Nestlé en France cultivent l’esprit pionnier d’Henri Nestlé, et contribuent tous les jours à...

  • Content Studio Lead H/F

    il y a 1 mois

    Issy-les-Moulineaux, France Nestle Temps plein

    Depuis plus de 150 ans, Nestlé met son savoir-faire au service de l’alimentation et s’est fixé le dessein ambitieux d’améliorer la qualité de vie et contribuer à un avenir plus sain. Guidés par ces valeurs, les 10 000 collaborateurs de Nestlé en France cultivent l’esprit pionnier d’Henri Nestlé, et contribuent tous les jours à...

  • Lead Product Designer Loyalty

    Il y a 6 mois

    Issy-les-Moulineaux, France AccorCorpo Temps plein

    **Company Description** Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. **Accor Tech & Digital, jobs in the tech field where...

  • Lead Product Designer Loyalty

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the RoleWe are seeking a highly skilled Product Design Lead to join our Digital & Business Factory team at Accor. As a Product Design Lead, you will be responsible for overseeing the design of our loyalty and partnership products, ensuring they meet the highest standards of user experience and business objectives.Key ResponsibilitiesProvide clear...

  • Lead Product Designer Loyalty

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the RoleWe are seeking a highly skilled Lead Product Designer to join our Digital & Business Factory team at Accor. As a Lead Product Designer, you will be responsible for overseeing the design of our loyalty and partnership products, ensuring they meet the highest standards of user experience and business objectives.Key ResponsibilitiesProvide clear...

  • Lead Product Designer Loyalty

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the RoleWe are seeking a highly skilled Lead Product Designer to join our Digital & Business Factory team at Accor. As a Lead Product Designer, you will be responsible for overseeing the team of product designers in the loyalty and partnership scope, ensuring product vision and internal team acculturation to design approaches.Key...

  • Lead Product Designer

    Il y a 5 mois

    Issy-les-Moulineaux, France AccorCorpo Temps plein

    Description de l'entreprise **Bienvenue chez ACCOR, groupe hôtelier, leader dans le secteur de l’hospitalité.** Nous sommes un écosystème de 40 marques dans 110 pays, de talents et de solutions, prêts à s'engager dans les possibilités infinies de l'avenir. Accor vous propose une nouvelle façon de vivre, de travailler, de vous divertir et de...

  • Lead Product Designer Loyalty

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the RoleWe are seeking a highly skilled Product Design Director to lead our Loyalty and Partnerships team at Accor. As a key member of our Digital & Business Factory, you will be responsible for designing and delivering exceptional user experiences that drive business growth and customer satisfaction.Key ResponsibilitiesLead a team of product designers...

  • Lead Product Designer e-com Attract

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Description du poste Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d'innovation et de transformation du leader mondial de l'hôtellerie. Avec nos 700 Heartist, nous concentrons le meilleur de l'hospitalité et le meilleur de la tech & du digital. Notre ambition : offrir à nos clients des expériences personnalisées, mémorables...

  • Brand Content Manager Marketing Novotel

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France AccorCorpo Temps plein

    Job Title: Brand Content Manager Marketing NovotelJob Summary:We are seeking a highly skilled Brand Content Manager to join our team at Novotel. As a key member of our marketing team, you will be responsible for developing and implementing effective content strategies to promote and enhance the brand image of Novotel & Novotel Suites in France.Key...

  • Brand Content Manager

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France AccorCorpo Temps plein

    Job Title: Brand Content Manager - Marketing ExpertJob Summary:We are seeking a highly skilled Brand Content Manager - Marketing Expert to join our team at Accor. As a key member of our marketing department, you will be responsible for developing and implementing effective content strategies to promote and enhance the brand image of Novotel & Novotel Suites...

  • Brand Content Manager

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France AccorCorpo Temps plein

    Job Title: Brand Content Manager - Marketing NovotelJob Summary:We are seeking a highly skilled Brand Content Manager to join our team at Novotel. As a key member of our marketing department, you will be responsible for developing and implementing effective content strategies to promote and enhance the brand image of Novotel & Novotel Suites in France.Key...

  • Brand Content Manager

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France AccorCorpo Temps plein

    Job DescriptionAs a Brand Marketing Content Manager, you will play a vital role in developing and implementing effective content strategies to promote and enhance the brand image of Novotel & Novotel Suites in France. Your primary responsibility will be to create engaging and impactful content across various marketing channels (paid, owned, earned and...

  • Lead Product Designer E-commerce

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About the RoleWe are seeking a highly skilled Lead Product Designer E-commerce to join our team at Accor. As a key member of our Digital & Business Factory, you will be responsible for leading the design of our e-commerce products and ensuring that they meet the highest standards of user experience.Key ResponsibilitiesLead the design of e-commerce products,...

  • Lead Product designer Loyalty

    Il y a 6 mois

    Issy-les-Moulineaux, France Accor Temps plein

    Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 2 000 talents s'engagent à offrir les meilleures expériences digitales et tech à nos clients, nos hôtels et nos équipes dans 110 pays, et à façonner l'avenir de l'hospitalité. Accor Tech & Digital, des...