Director - Account Management France
il y a 4 semaines
What You Will Do:
Amplify Revenue Streams: Unleash your expertise in upselling and cross-selling to drive increased revenue from our valued existing accounts. Cultivate Customer Relations: Foster and expand relationships within our customer base, ensuring not just satisfaction but advocacy for Icertis solutions. Be the Customer’s Voice: Act as a proactive evangelist, embodying the customer's needs within Icertis to ensure their expectations are met and exceeded. Collaborative Problem-Solving: Collaborate closely with internal teams like Professional Services and Engineering to tackle customer needs and factors essential for success. Innovate with Insight: Engage closely with customers and our product management team to anticipate future requirements and upcoming product releases. Tailored Solutions: Understand customer pain points and requirements, offering strategic solutions that align with Icertis' capabilities. End-to-End Satisfaction: Take charge of overall customer satisfaction for assigned accounts, ensuring a seamless experience throughout their journey, working closely to Cusstomer Success.
What You Bring:
Seasoned Expertise: A proven track record in enterprise software sales or account management, especially within the SaaS domain. Sales Dynamo: Showcase your sales aptitude, technical acumen, and consultative approach. Strategic Vision: Identify and nurture new sales opportunities while adeptly managing complex sales cycles. Relationship Builder: Proficiency in developing executive-level relationships and directing strategic initiatives with C-level executives. Enterprise Management: Demonstrated success in managing large Fortune 500 engagements and growing wallet share with customers. Communication Maestro: Excellent communication, negotiation, and strategic thinking skills are essential. What we offer: We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.-
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