Senior Engagement Manager
Il y a 3 mois
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As an Engagement Manager , you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase.
In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customers engagement with Celonis.
The work you’ll do:
Planning, scheduling, and management of project timelines and activities from project kick-off through to training, ensuring each project is delivered on time and meets the customers' requirements. Manage resources, schedule, scope and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximise the efficient use of resources needed to meet the requirements. Collaboration with senior executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful implementation. You will be their primary point of contact for product feature requests and escalation of support issues. Regularly communicate project status, covering key discussion items, action items, risks and issues. As well as keeping projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact to project success. Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed Use your experience to Contribute to the continual improvement of Celonis Services methods as well as the maturing field expertise and best practices.The qualifications you need:
Client-facing Engagement Management experience in enterprise software implementations, managing multiple projects concurrently Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives Deep SAP ERP Expertise, ideally experience in S4/HANA transformation projects as Project Manager or Consultant Strong communication skills in English and French and a background in consulting with a proven ability to manage Stakeholders and project timelines. Experience in people managing consulting teams both onshore and offshore Experience in positioning Services, writing proposals and “statement of works” within a complete ecosystem (customers and partners) Ability to effectively set and manage customer expectations Strong analytical skills, especially in applying technology solutions to core business problems Project management certifications (PMP, Prince2, or Safe/Agile) Bachelors or Masters in Computer Science, Engineering, Mathematics or other related fieldWhat Celonis can offer you:
The unique opportunity to work with industry-leading process mining technology Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click . Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with An open-minded culture with innovative, autonomous teams Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more) A clear set of that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our FutureAbout Us
Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this .
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. .
-
Senior Engagement Manager
Il y a 2 mois
Paris, Île-de-France Leasing World Temps pleinSenior Credit Manager Energy, EuropeLeasing World is seeking a highly skilled Senior Credit Manager to join our team in Europe. As a key member of our credit risk management team, you will be responsible for underwriting credit risk on green assets, taking into account the overall risk-reward-sustainability components of transactions.Key...
-
Senior Engagement Manager
il y a 2 semaines
Paris, France Celonis SE Temps pleinWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. **The Team**: Celonis Services is a strategic services organization that...
-
Senior Engagement Manager
Il y a 6 mois
Paris, France Scalian Temps plein**Senior Engagement Manager H/F (Industrie)** **PARIS 15** **Vous êtes Senior Engagement Manager H/F (Industrie) ou vous souhaitez le devenir !** **CDI (statut cadre) à PARIS/TELETRAVAIL PARTIEL** **Habilitation secret défense indispensable** **6 ans d'expérience en tant que SENIOR ENGAGEMENT MANAGER** **Rémunération selon votre expérience et vos...
-
Senior Engagement Manager
Il y a 3 mois
Paris, France Celonis SE Temps pleinWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. **The Team**: Celonis Services is a strategic services organization that...
-
Engagement Manager
Il y a 2 mois
Paris, France International SOS Temps plein**About the role**: We are seeking a dynamic Engagement Manager for Europe and Africa Consulting to drive sales opportunities and growth in Central (Switzerland, Germany, Italy) and Southern Europe (France, Spain, Belgium, Luxembourg). This pivotal role involves strategically managing client relationships, collaborating with regional account management teams...
-
Engagement Manager
il y a 1 mois
Paris, France International SOS Temps plein**About the role**: We are seeking a dynamic bi-lingual Engagement Manager (French/English) for Europe and Africa Consulting to drive sales opportunities and growth in Central (Switzerland, Germany, Italy) and Southern Europe (France, Spain, Belgium, Luxembourg). This pivotal role involves strategically managing client relationships, collaborating with...
-
Engagement Manager
Il y a 6 mois
Paris, France Quest Global Temps pleinCANDIDATE BRIEFING DOCUMENT **Engagement Manager** **About Quest Global** We are Quest Global. We are in the business of engineering, but what we are really building is a brighter future. It is not just, what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the...
-
Senior Engagement Manager/finance
Il y a 6 mois
Paris, France SCALIAN Temps plein**Quel sera votre rôle ?** En tant que membre de notre communauté de Directeurs de Projets, vous serez pleinement intégré(e) à l'équipe staff Île-de-France (comprenant des Delivery Managers, des experts métiers, RH, etc.), qui vous soutiendra dans l'exécution de votre mission. Votre expertise et vos compétences relationnelles, vous permettront de...
-
Senior Engagement Manager/pmo
Il y a 6 mois
Paris, France SCALIAN Temps plein**Quel sera votre rôle ?** En tant que membre de notre communauté de Directeurs de Projets, vous serez pleinement intégré(e) à l'équipe staff Île-de-France (comprenant des Delivery Managers, des experts métiers, RH, etc.), qui vous soutiendra dans l'exécution de votre mission. Votre expertise et vos compétences relationnelles, vous permettront de...
-
Senior Engagement Manager/pmo
Il y a 6 mois
Paris, France SCALIAN Temps plein**Quel sera votre rôle ?** En tant que membre de notre communauté de Directeurs de Projets, vous serez pleinement intégré(e) à l'équipe staff Île-de-France (comprenant des Delivery Managers, des experts métiers, RH, etc.), qui vous soutiendra dans l'exécution de votre mission. Votre expertise et vos compétences relationnelles, vous permettront de...
-
Senior Learning Engagement Coach
Il y a 2 mois
Paris, France Murex Temps pleinMurex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and...
-
Engagement Manager
Il y a 6 mois
Paris, France Forum Emploi-Formation-Alternance: Talents Handicap Temps pleinEngagement Manager Paris H/F/NB Vous êtes un Engagement Manager ? Vous souhaitez vous investir au sein d'une équipe dynamique, passionnée et aux valeurs humaines fortes, capable d’accompagner ses clients sur toute la chaîne de valeur du projet (Conseil, Expertise, Intégration, Maintenance applicative). Cette offre est faite pour vous. Rejoindre nos...
-
Senior Manager
Il y a 6 mois
Paris, France Avomind Temps plein**Company Overview**: Our client is a disruptive player in the strategy market via an approach that breaks with traditional consulting firms. As economic and social cycles become shorter and shorter, the theoretical approach based on past economic cycles of classical firms is becoming less and less relevant. A vision with 3 strong convictions: -...
-
Engagement Manager
Il y a 3 mois
Paris, France Goodays Temps pleinGoodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, Our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day. Our mission is to bring your entire company together around a single goal: the...
-
Lead Engagement Manager
Il y a 2 mois
Paris, France Celonis SE Temps pleinWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. **The Team**: Celonis Services is a strategic services organization that...
-
Engagement Manager
Il y a 2 mois
Paris, France Goodays Temps pleinGoodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day.Our mission is to bring your entire company together around a single goal: the...
-
Senior Account Manager
Il y a 6 mois
Paris, France HH Global Temps pleinSenior Account Manager Job ID 2023-3431 Category Client Services Management (Senior Roles) Location : Name Paris, France Position Type Permanent (employee) Weekly Hours Full time hours Purpose of the job The Senior Account Manager will work alongside the
-
Senior Brand Manager
Il y a 3 mois
Paris, France Essity Temps plein**Senior Brand **Manager **TENA & Culottes Lavables (Nana/TENA) **France **(H/F) N ous recherchons un(e) **Senior B **rand Manager **TENA & culottes lavables (Nana/TENA) **France **pour rejoindre l’équipe marketing de la Business Unit Consumer Goods. **A propos du poste Le nouveau Senior Brand Manager sera responsable d e l’exécution et du suivi d u...
-
Manager Protection Sociale
Il y a 6 mois
Paris, France Galea & Associés Temps plein**Poste de Manager** **Protection Sociale / Engagements sociaux** **Conseil auprès des entreprises** **Résumé du poste **Société** : GALEA Nos consultants du pôle Protection Sociale accompagnent les entreprises industrielles et commerciales, les branches **Description de la société** : GALEA, cabinet professionnelles et les établissements...
-
Manager Protection Sociale
Il y a 6 mois
Paris, France Galea & Associés Temps plein**Poste de Manager** **Protection Sociale / Engagements sociaux** **Conseil auprès des entreprises** **Résumé du poste **Société** : GALEA & Associés Nos consultants du pôle Protection Sociale accompagnent les entreprises industrielles et commerciales, les branches **Description de la société** : GALEA & Associés, professionnelles et les...
