Strategic & Operational COO Support Manager

Il y a 5 mois


Paris, France Global Blue Temps plein

Main duties and responsibilities

Regional / Country support:

Business case modelling and analysis (Commercial & Operational) Commercial Tender support - Pricing Airports’ renegotiation support Support and follow-up on the implementation of Group projects and products. Spot, share and implement best practices among countries Support Local organization teams on demand Assist some countries to formalize Strategic Plan, and project follow-up

Governance and Reporting:

Assist COO in Group governance (Monthly Business Review / Strategic Business Review / other governance bodies / etc.) and set up appropriate reports Budget process ownership at regional level (organization / review / support / challenge / present) Countries performance monitoring by setting and following commercial and operational KPIs Work with Country Managing directors on their strategic plan design and implementation (negotiation strategy: Main Local clients renegotiation strategy, Airport renegotiation strategy, Refund Mix optimisation, Lobby activities) Build and roll out relevant reportings and analysis models for countries (Receivables management, Operational KPIs analysis, etc.)

Collaboration

Commercials (Country Managing Directors / Sales & Operational teams) Finance (Central & Local) Other Corporate function (CEO office/Legal / Product / etc.)

Key competencies

Good sense of autonomy, with a balance between managing topics and appropriate level of sharing Business acumen Agility and Flexibility, to be adaptable in a multi-cultural environment Strong interpersonal and networking skills to successfully perform in a complex global matrix environment. Able to build trust relations with country managers delivering value Flexibility and adaptability. Right level of assertiveness. Advanced Excel expertise and ability to handle vast amount of data and handle complex business modelling.Sense of organization and time management Fluent in French and English Experience in project management would be a plus

Technical skills

Extensive knowledge of the Pack office mainly Excel and PowerPoint. Proficiency in the use of BI analysis tools (Tableau / MicroStrategy or equivalent) Experience in the use of Salesforce reporting would be a plus

Education and Experience

Master’s degree in business administration, Finance, Sales or Business 5 to 8 years in a transaction-based services industry (Telecommunications / Financial Services / Rent-a-car companies / Travel & Hospitality / Courier / Retail & e-commerce / etc.) Experience inControlling positions for Business / Sales / Marketing,Business Analystsor Project Management with strong analytical skills componentConsulting Experience

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