Strategic Operations Support Manager

il y a 2 semaines


Paris, Île-de-France Global Blue Temps plein

Main duties and responsibilities:

Regional/Country Support:

  • Develop and analyze business cases for commercial and operational projects.
  • Provide pricing support for commercial tenders.
  • Negotiate airport contracts and support contract implementation.
  • Collaborate with local teams on global project implementation and best practices sharing.
  • Assist local teams on demand, focusing on business performance improvement.
  • Support countries in formalizing strategic plans and project follow-up.

Governance and Reporting:

  • Assist the COO in governance processes and set up relevant reports.
  • Lead regional budget processes, including organization, review, support, and presentation.
  • Monitor countries' performance using commercial and operational KPIs.
  • Work with country managing directors on strategic plan design and implementation.
  • Develop and roll out relevant reporting and analysis models for countries.

Collaboration:

  • Collaborate with commercial teams, including country managing directors and sales and operational teams.
  • Engage with finance teams, both central and local.
  • Work with other corporate functions, including the CEO office, legal, product, and more.

Key Competencies:

  • Autonomy with a balance between managing topics and sharing knowledge.
  • Business acumen and analytical skills.
  • Agility and flexibility in a multicultural environment.
  • Strong interpersonal and networking skills.
  • Ability to build trust relationships with country managers.
  • Flexibility and assertiveness.
  • Advanced Excel expertise and complex business modeling skills.
  • Fluent in English and French.
  • Project management experience is a plus.

Technical Skills:

  • Extensive knowledge of Microsoft Office, particularly Excel and PowerPoint.
  • Proficiency in BI analysis tools, such as Tableau or MicroStrategy.
  • Experience with Salesforce reporting is a plus.

Education and Experience:

  • Master's degree in business administration, finance, sales, or business.
  • 5 to 8 years of experience in a transaction-based services industry.
  • Experience in controlling positions, business analysts, or project management with strong analytical skills.

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