Information & Technology (IT) Manager
Il y a 2 mois
Company Description
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job Description
Scope of Position:
To manage and operate effectively the daily operations of the hotel’s information technology and telecommunications. This is a "hands-on" position, serving as both an individual contributor, and a manager of internal and external resources, to meet the position's responsibilities.
Responsibilities:
Planning & implementation of technology-related processes, systems, telecommunications Maintenance of I.T. systems, management of software & hardware, ensuring 24-hour coverage for hotel via procedures, analysis & resolution of system questions & problems Analyze software/hardware problems to detect/correct deficiencies, malfunctions and irregularities Ensuring reliable data back-up and emergency recovery operations are in place to maintain data security Assist with selection and implementation of new system related materials for proper integration and interoperability Manage contracts with I.T. vendors, consultants, service providers, & review maintenance contracts to ensure accuracy & project completion Report status of I.T. & Telecommunications operations/progress to Director of Finance and Business Support Review technology-related operations/equipment to ensure efficiency, productivity Maintain up-to-date detailed knowledge and records of all system changes, updates, enhancements Evaluate and define hotel and user requirements to determine feasibility of purchasing requested enhancements Installation of software/hardware upgrades in compliance with ACCOR corporate policies & legal requirements Oversee team of IT Technicians from all managerial and developmental aspects Prioritization of user department workflow, recommending procedural changes Focus on future business needs and profitability Develop training programs; to increase user knowledge of systems, foster use of systems to ensure high degree of computer proficiency Coordinate system projects from initial configuration of systems, project releases, ordering, shipping, electrical and cable requirements to installation, testing, training, cutover & support Analyze issues to ensure maximization of revenue, control of costs associated with generating telephone revenue Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards Schedule routine, preventative maintenance, daily clerical functions regarding integrity of computer systems Providing thoughtful leadership on operational strategy and processes within the overall business strategy Establishing and evangelizing service level offerings and agreements Other duties as assignedQualifications
Excellent organizational, follow-through, and communication skills Exceptional problem resolution abilities Strong positive team leadership and guest interaction skills Must be committed to teamwork and achieving team successes Enthusiastic, driven, and self-motivated Strong technical background, with specific requirements as follows:Detailed knowledge of operating systemsDetailed knowledge in management & operations of PMSPABX/Voicemail/Call Accounting, HRIS, Sales & CateringTelecommunications knowledge and experience, including VOIP and videoconferencingNetwork architecture and systems design knowledge and experience 2 - 3 years experience in an IT supervisory/management role in a fast-paced luxury hotel/conference environment Certification or equivalent experience in one of more of the following
Familiarity with Audio/Visual systems an asset
Additional Information
At Accor, we are Heartists Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
-
Technology Services Manager
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview At Accor, we believe in doing what you love, caring for the world, and daring to challenge the status quo. #BELIMITLESS Position Overview Role Summary: The IT Operations Manager is responsible for overseeing the daily functions of the hotel's information technology and telecommunications systems. This role combines hands-on technical...
-
Information Systems Manager
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview Embrace your passion, contribute to the community, and challenge conventional norms #BEUNLIMITED Position Overview Role Summary: To oversee and ensure the smooth functioning of the daily operations concerning the organization's information technology and communication systems. This role combines hands-on technical responsibilities...
-
IT Finance Analyst
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Transdev Temps pleinTransdev, a leading global transportation company, seeks a highly motivated and detail-oriented individual to join our Business Information Systems team as an IT Finance Analyst. In this role, you will play a crucial part in managing the financial aspects of Transdev's worldwide IT operations. You will work closely with the Group CIO Office, providing...
-
IT Operations Manager
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview At Accor, we embrace passion, care for our community, and challenge conventional norms. #BELIMITLESS Position Overview Role Summary: The IT Operations Manager is responsible for overseeing the efficient daily functioning of the hotel's information technology and telecommunications systems. This role requires a proactive approach,...
-
IT Manager
il y a 18 heures
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionJob Summary:We are seeking an experienced IT Manager to join our team at Accor. The successful candidate will be responsible for managing and operating the daily operations of our hotel's information technology and telecommunications systems.Key Responsibilities:Plan and implement technology-related processes and systems to ensure efficient...
-
Technology Operations Leader
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Technology Operations LeaderCompany: AccorAccor is a premier hospitality organization dedicated to delivering outstanding experiences to travelers worldwide. Within the Tech for Hotels division at Accor, the Technology Operations Leader is instrumental in shaping and executing the brand's technological vision on an international level.Key...
-
Technology Operations Leader
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Technology Operations LeaderCompany: AccorAccor is a prominent hospitality organization dedicated to delivering outstanding experiences to travelers globally. Within the Tech for Hotels division at Accor, the Technology Operations Leader is essential in shaping and executing the brand's technological vision across various locations.Key...
-
Account Technology Strategist
il y a 15 heures
Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinJob DescriptionOverviewThe Technical Sales Leader at Microsoft is a strategic role responsible for aligning technology solutions with customer business objectives and outcomes. They act as a trusted advisor, aiding customers in digital transformation through industry focus and Microsoft's collective power. The Technical Sales Leader manages senior technology...
-
IT Project Management Officer
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Pluxee Temps pleinBecome a key player in Pluxee's innovative team as an IT Project Management Officer dedicated to overseeing strategic initiatives.Pluxee stands as a global frontrunner in employee benefits and engagement, with operations spanning over 30 nations. Our team of more than 5,000 professionals collaborates with 500,000 clients, 36 million consumers, and 1.7...
-
IT Operations Manager
Il y a 2 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Orient Express Orient-Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient-Express, with its original carriages reimagined as the new...
-
Cloud Technology Lead
il y a 3 jours
Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinAbout the RoleWe are seeking a highly skilled Technical Solutions Manager to join our team at Microsoft. As a Technical Solutions Manager, you will be responsible for delivering technical solutions to our customers and partners, and for leading a team of technical professionals to achieve this goal.Key Responsibilities• People Management• Manage a team...
-
Project Manager IT
il y a 15 heures
Issy-les-Moulineaux, Île-de-France Transdev Temps pleinAbout the RoleTransdev is seeking an experienced IT Project Manager to join our team in France. As a key member of our Digital Transformation team, you will be responsible for leading IT projects and ensuring their successful delivery.Key ResponsibilitiesPilot and govern IT projects and activitiesConduct project management, including planning, coordination,...
-
IT Project Manager
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Transdev Temps pleinTransdev is seeking an IT Project Manager for its GMAO division (H/F)Become part of a global organization with strong local tiesYour MissionAs a member of the French IT Department, the Business IT Direction plays a pivotal role in supporting operational teams to refine process formalization, methodologies, and tools, emphasizing simplification, efficiency,...
-
Strategic Account Technology Strategist
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Microsoft Corporation Temps pleinMicrosoft's Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.As a Strategic Account Technology Strategist, you will have the...
-
Account Technology Strategist Providers
Il y a 3 mois
Issy-les-Moulineaux, France Microsoft Temps pleinOverview The Account Technology Strategist (ATS) at Microsoft for Public Sector Customers is a technical sales role responsible for aligning technology solutions with customer missions and outcomes. They act as technology mentors, aiding customers in digital transformation through industry focus and Microsoft's collective power. The ATS manages senior...
-
IT Operation Specialist
Il y a 3 mois
Issy-les-Moulineaux, France Rolling Wireless Temps pleinRolling Wireless is an international company with 20+ years of experience in developing cellular modems and software for automotive market. We are worldwide the largest 2nd Tier supplier of cellular modems to the automotive industry. Working at Rolling Wireless is joining a multicultural team at a high-growth organization. We are looking for a IT...
-
IT Operations Specialist
Il y a 3 mois
Issy-les-Moulineaux, France Rolling Wireless Temps pleinRolling Wireless is an international company with 20+ years of experience in developing cellular modems and software for automotive market. We are worldwide the largest 2nd Tier supplier of cellular modems to the automotive industry. Working at Rolling Wireless is joining a multicultural team at a high-growth organization. We are looking for a IT Operation...
-
IT Buyer Guest Tech Junior
il y a 3 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly motivated and organized Junior Corporate Buyer to join our team at Accor. As a Junior Corporate Buyer, you will be responsible for managing various procurement missions and working closely with our IT and Technology teams.Key ResponsibilitiesAssist in the management and evolution of IT and Technology categories,...
-
IT Operations Specialist
Il y a 3 mois
Issy-les-Moulineaux, France Rolling Wireless Temps pleinRolling Wireless is an international company with 20+ years of experience in developing cellular modems and software for automotive market. We are worldwide the largest 2nd Tier supplier of cellular modems to the automotive industry. Working at Rolling Wireless is joining a multicultural team at a high-growth organization. To support fast-growing business...
-
IT Product Manager H/F
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Capgemini Temps pleinCapgemini invites you to explore a career path that aligns with your professional goals. With the guidance and motivation of a global network of specialists, you can redefine your career trajectory. Collaborate with us to expand the horizons of technology, drive value for prominent organizations, and play a role in fostering a more sustainable and inclusive...
