Inbound Customer Service

il y a 5 jours


La Réunion, France TalentWorldGroup Plc. Temps plein

Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents. Dear Visitor, welcome to our page TalentWorldGroup is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of Premium Customer Support Projects for Remote Talents. TWG is on the mission to reinvent professional Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before. We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service Outsourcing and Remote Working worldwide. We understand Cultural Diversity and as a sole provider support All Major Languages and Dialects in the World. Our Core Values based Legendary Customer Service and Revolutionary Operations Model are developed around our Clients’ real needs in the digital age, enabling them to focus on their Global Business Development and take Any Language Support for granted with Consistent Quality Delivery and Target Reporting Worldwide. TWG is a people’s company and we put people first. Our Unique Corporate Culture and Employee Experience Journey allow us to attract and retain the Best International Talents and Deliver on Premium Quality in any parts of the World. Professional Home-Based Working is no longer the Question of the Technical Ability, however the Corporate Culture, Engagement and Communication. For more Information, Please visit our Unique Website or Contact us with Confidence, Let’s Do Something Amazing together

The Role

You will be responsible for :

  • Handling inbound calls, emails and chat in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate inquiry processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center.
  • You possess excellent interpersonal as well as written and verbal communication skills in German (mother tongue level) and English (proficiency level).
  • You have working knowledge of multitasking and phone etiquette
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a self-starter and demonstrate a high level of resilience
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Join a market leader within Hospitality
  • Fantastic work culture
  • A role that offers a breadth of learning opportunities

  • Inbound Customer Service

    il y a 3 jours


    La Réunion, France Snaphunt Temps plein

    The OfferJoin a market leader within HospitalityFantastic work cultureA role that offers a breadth of learning opportunitiesThe JobYou will be responsible for : Handling inbound calls, emails and chat in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure...

  • Customer Sales Executive

    Il y a 4 mois


    La Réunion, France Snaphunt Temps plein

    The OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentLeadership RoleThe JobYou will be responsible for : Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Conducting quality...

  • Customer Sales Executive

    Il y a 4 mois


    La Réunion, France Millions Kat Private Limited Temps plein

    Job descriptionWhat we can do for you:At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.What you can expect from us?We succeed together and believe the best...


  • La Jarrie, Nouvelle-Aquitaine, France Domino RH Grenoble Temps plein

    We are seeking a Customer Service Representative to provide exceptional support to our customers. Key responsibilities include responding to customer inquiries, resolving issues, and escalating complex problems to senior team members.Key Skills:Excellent communication and problem-solving skillsAbility to work in a fast-paced environmentStrong customer...


  • La Garde, Provence-Alpes-Côte d'Azur, France Exail Temps plein

    Job Description:Assist customers with inquiries and concerns in a professional and courteous manner.Key Responsibilities:• Respond to customer inquiries via phone, email, and chat.• Resolve customer complaints in a timely and effective manner.• Provide product information and support to customers.• Collaborate with the sales team to resolve customer...


  • Brive-la-Gaillarde, Nouvelle-Aquitaine, France Sitel Temps plein

    Job Summary:As a Customer Care Agent at Sitel, you will be responsible for handling customer inquiries and providing excellent service in a call center environment.Key Responsibilities:Listen carefully to customer's requests and respond accordingly;Opt for the best solution to resolve customer issues;Stay professional and calm in any situation;Demonstrate a...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France GSP Services Temps plein

    GSP Services, a pioneer in IoT and Helium/Helium/Blockchain space support, is seeking an experienced customer support agent to deliver high-quality assistance to fast-moving technology companies. With a flexible, adaptable, and scalable solution, we break the mold of traditional rigid customer support models.The RoleWe are looking for a results-driven...


  • Saint-Martin-la-Garenne, Île-de-France WINSEARCH ROUEN INDUSTRIE Temps plein

    We're seeking a skilled Customer Service Representative to join our team. Key responsibilities include: Providing top-notch customer support via phone, email, and chat Resolving customer complaints in a timely and professional manner Collaborating with internal teams to resolve complex issues Documenting customer interactions and feedbackA successful...


  • Brive-la-Gaillarde, Nouvelle-Aquitaine, France Sitel Temps plein

    As a Customer Care Agent at Sitel, you will be responsible for providing exceptional service to customers through various channels, including calls and emails.Key attributes for this role include:Active listening to customer requests and concernsEffective problem-solving and conflict resolutionProfessionalism and calmness in challenging situationsStrong...

  • Customer Support Liaison

    il y a 2 semaines


    La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    Company OverviewWe are a fast-growing technology company that provides high-touch operational support to our clients.CompensationThe salary for this role is estimated at $45,000 - $60,000 per annum, depending on experience and qualifications.Job DescriptionYou will be responsible for handling inbound customer inquiries and requests in a professional manner....


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly skilled Customer Service Agent to join our team at Snaphunt.About the RoleProvide exceptional customer service via phone and email.Resolve customer inquiries and requests in a timely and professional manner.Collaborate with internal teams to ensure prompt and accurate order processing and delivery.Evaluate and escalate...


  • La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Apside Temps plein

    As a Customer Service Agent with Language Skills, you will be responsible for providing excellent customer support to clients in their native language. This is an exciting opportunity to work in a dynamic environment and make a real difference in people's lives.Provide high-quality customer service to clients in their native languageRespond to customer...

  • Customer Success Manager

    il y a 1 mois


    La Défense, France GTT Communications, Inc. Temps plein

    About GTT:GTT Communications, Inc. is a leading global provider of secure cloud networking solutions for multinational organizations. Our solutions leverage advanced cloud, networking, and security technologies to deliver exceptional customer experiences.We complement our solutions with a suite of professional services and exceptional sales and support teams...

  • Customer Success Manager

    Il y a 5 mois


    La Défense, France GTT Communications, Inc. Temps plein

    About GTT: GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world....


  • 49250 La Ménitré, France Limagrain Temps plein

    **General information**: **Organisation **:About Vilmorin-Mikado **Reference **:2024-10038 **Location**: - La Ménitré**Position description**: **Employment Type**: Regular Full Time **Function**: SALES & MARKETING - SALES **Main Goal**: Within the **Commerce division**, under the responsibility of the** Head of Sales,** you ensure the **highest...

  • Senior Software Engineer

    il y a 4 semaines


    Réunion, France GBH Temps plein

    As a Senior Software Engineer - Cloud Services, you will be responsible for designing, developing, and deploying cloud-based software solutions that meet the needs of our customers.You will work closely with our cross-functional teams to ensure that our cloud services are scalable, secure, and meet the highest standards of quality.Key responsibilities...

  • Sales Specialist

    Il y a 3 mois


    La Réunion, France Snaphunt Temps plein

    The OfferWork alongside & learn from best in class talentJoin a well known brand within ConsultingExcellent career development opportunitiesThe JobRole DescriptionThis is a part-time remote role for a Sales SpecialistThe Sales Specialist will communicate with customers and provide excellent customer service, sales activities, training, and sales management...

  • Sales Specialist

    Il y a 3 mois


    La Réunion, France bhartiyamarketing Temps plein

    We combine seasoned digital marketing strategies with realistic commitments to deliver measurable results. Our team is built on transparency and collaboration, with a passionate leader who fosters a calm and supportive environment.The RoleRole DescriptionThis is a part-time remote role for a Sales SpecialistThe Sales Specialist will communicate with...

  • Suivi de Ca

    il y a 1 mois


    La Courneuve, France Safran Temps plein

    **Description du poste**: Le Customer Service/Responsable suivi du Chiffre d'Affaires - RCA est responsable et garant, pour son périmètre, du suivi mensuel du CA, tout en assurant la satisfaction des besoins clients (On Time Delivery-OTD ou ponctualité). Il/Elle assure également la gestion d'un portefeuille clients. Il/Elle contribue à l'optimisation et...


  • La Chevallerais, Pays de la Loire, France Coopérative U Temps plein

    Présentation de l'entrepriseChez Coopérative U, nous sommes convaincus que le commerce doit être à visage humain. L'humain est au cœur de notre promesse d'employeur.Nous voulons garantir à nos candidats que chacun peut s'épanouir professionnellement et personnellement dans un environnement favorable au développement personnel.Mission...