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Audiovisual Support Technician

Il y a 3 mois


Paris, France Ericsson Temps plein

Description

Technicien Support

Nous recherchons actuellement un Technicien support technique Niveau 1 F/H en CDI.

Au sein d'un site client prestigeux basé á Paris, vous etes le contact technique privilégié assurance la maintenance des équipements.

Vos principales missions incluront:


- Assurer le bon fonctionnement et la sécurté des systémes

- Mettre en place des solutions de scours ou de contournement si nécessaire

- Effectuer des opérations de maintenance préventive et corrective de premier niveau

- Participer á l'amélioration des systémes 

- Superviser les infrastructures techniques 

- Assister les utilisateurs sur les aspects technique 

- Assister les utilisateurs sur les aspects techniques

- Mettre á jour les documentations et schémas du site

- Communiquer aves les fournisseurs et les clients

- Rédiger des rapports sur les actions réalisées

Vous travailleres dans un enviroment dynamique comprenant diverses régies de production, des salles de réunion equipées de systémes de visioconférence, ainsi que des systémes d'enrigistrement et d'archivage. Le travail s'effectue en horair de bureau.

Profil recherché:

- Bac + 2/3 en Audiovisuel et/ou multimédia

- Curiosité et envie d'apprendre

- Polyvalence, communication de adaptabilité

- Connaissance des fondamentaux de la vidéo et de l'informatique

- Sens du service client et la qualité

RedBee Media France est..spécialisée dans la prestation technique audiovisuelle (production diffusion, post production, maintenance ingénierie) pour des acteurs majeurs du monde audiovisuel (Canal +, France Télévisions, France24, TV5Monde, PMU, Next Radio, LCP AN, Sénat,...).

Le departement support technique est composé d'environ 35 personnes (techniciens, ingénieurs, et chefs de project), réparties en Ile de France.