Community Support Specialist

il y a 1 mois


Lyon, France Global Savings Group Temps plein

Global Savings Group (GSG) is Europe’s leading shopping rewards and recommendation company.

Our mission is to create rewarding moments for consumers and empower them to make the best shopping decisions in a smart, fair, and enjoyable way. To achieve that, we run market-leading platforms that provide our users with the best savings, cashback, deals , shopping inspiration, and trustworthy reviews from real users.

We have over 7 0 nationalities represented among 1000+ talented colleagues spanning 10 countries , welcoming very diverse backgrounds which range from tech enthusiasts to online marketers, key account managers, or editors.

With us, you will be able to work on projects with an international footprint, leaving your mark in the industry and becoming a true driver of change.

We are looking for a passionate  Community Support Specialist for our French community, Dealabs.

Responsibilities:

Support the Dealabs community and our Community Support team. Dealing with queries and requests in a positive and balanced way. Ensuring that our content meets the highest standards. Demonstrate your ability to resolve delicate or sensitive situations Understand the subjective nature of managing online communities

Your Profile:

Have a perfect command of the French language and your spelling, grammar and syntax are impeccable. Able to communicate in English with members of our international team. Able to communicate clearly and coherently, and always strike the right tone. Experience in customer support or customer relations. Highly motivated by creating an optimal user experience. Show empathy towards our users and know how to interact in a way that reflects our values. Demonstrate a strong knowledge of the community, site user journeys and forum communication. You have excellent organisational skills and are able to manage a fast-paced workload to implement processes. Pay great attention to detail to ensure Dealabs content meets the highest standards.  Available to work 35 hours a week You can work 5 days a week - with the possibility of working at weekends (days off to be determined later)

Our Benefits:

A culture that cherishes your individual and professional development (Internal Mobility) An open-minded team that embraces new ideas, perspectives, and methodologies 32 days of paid vacation + your birthday off (27 days for APAC region) Flexible hybrid working scheme Learning budget + Internal trainings Mental Health Coaching Global and Local get-togethers Possibility of taking a sabbatical after 2 years in the company Cloud-based company

*These are global benefits which every employee has access to. On top of that, we have local benefits that adhere to each specific location.



  • Lyon, France Global Savings Group Temps plein

    **Global Savings Group (GSG) is Europe's leading shopping rewards and recommendation company.**: Our mission is to create rewarding moments for consumers and empower them to make the best shopping decisions in a smart, fair, and enjoyable way. To achieve that, we run market-leading platforms that provide our users with the best **savings, cashback, deals**,...

  • Community Support Specialist

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France Dealabs Temps plein

    **À propos de Dealabs**:Notre objectif est de rassembler toutes les personnes passionnées par la chasse aux bons plans, en donnant une voix à nos communautés dans le monde entier.Nous construisons le meilleur endroit pour que les utilisatrices et utilisateurs puissent partager leur expertise et prendre les meilleures décisions d'achat.Et pour atteindre...

  • Community Support Specialist

    il y a 4 semaines


    Lyon, France Dealabs Temps plein

    **À propos de Dealabs**: Notre objectif est de rassembler toutes les personnes passionnées par la chasse aux bons plans, en donnant une voix à nos communautés dans le monde entier. Nous construisons le meilleur endroit pour que les utilisatrices et utilisateurs puissent partager leur expertise et prendre les meilleures décisions d'achat. Et pour...

  • Community Support Specialist

    il y a 4 semaines


    Lyon, France Pepper Media Holding Temps plein

    **À propos de Dealabs**: Notre objectif est de rassembler toutes les personnes passionnées par la chasse aux bons plans, en donnant une voix à nos communautés dans le monde entier. Nous construisons le meilleur endroit pour que les utilisatrices et utilisateurs puissent partager leur expertise et prendre les meilleures décisions d'achat. Et pour...

  • Support Worker

    il y a 4 semaines


    Lyon, France Community Living Options Temps plein

    **About Me** Hello! I am a 47-year-old male living with an intellectual disability. I am looking for mature and upbeat Support Workers to assist me in achieving my NDIS goals. I would like you to actively support me for drives. I have a strong interest in trains as well as the Beatles they play on my stereo all day! **The Role** An Opportunity is available...

  • Support Worker

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France Community Living Options Temps plein

    About MeHello I am a 47-year-old male living with an intellectual disability. I am looking for mature and upbeat Support Workers to assist me in achieving my NDIS goals. I would like you to actively support me for drives. I have a strong interest in trains as well as the Beatles they play on my stereo all dayThe RoleAn Opportunity is available to join my...

  • Support Worker

    il y a 6 jours


    Lyon, France Community Living Options Temps plein

    **About Me** Hello, i am a female in my 30's living with an intellectual disability and borderline personality disorder. I am located in Hackham West and looking for Quality Support Workers to join my team. I would like a support worker with an energetic and positive attitude, who can be fun, vibrant, and promote my independence. I would like someone who...

  • Social Media

    il y a 1 semaine


    Lyon, France Bandai Namco Europe Temps plein

    Bandai Namco Europe is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC. BNEU is the western content hub of Bandai Namco Entertainment Inc.(BNEI), and is building its reputation with franchises such as LITTLE NIGHTMARES, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9...

  • Person Centered Support Worker

    il y a 2 semaines


    Lyon, France Community Living Options Temps plein

    **About Me** Hello! I am a 25-year-old Indigenous female living with Foetal Alcohol Syndrome and an Intellectual disability living in Victor Harbor. I am looking for motivating Support Workers to assist me in achieving my NDIS goals. My hobbies include playing football, going outdoors, and enjoying a nice meal for dinner. I am involved in the Victor Harbor...

  • Customer Support Specialist

    il y a 4 semaines


    Lyon, France Teach Up Temps plein

    Teach Up est une plateforme qui permet aux entreprises de créer simplement des formations qui s’adaptent en temps réel aux besoins de chaque collaborateur (Adaptive Learning). Grâce à son IA embarquée et à son UX/UI premium, Teach Up apporte un nouveau souffle dans la façon de se former dans les entreprises. **Description du poste**: Dans le cadre...

  • Qhse Data

    il y a 5 jours


    Lyon, France HM CLAUSE Temps plein

    **Type de contrat**: CDI **Temps de travail**: Temps complet **Famille de métier**: FONCTIONS SUPPORT - MANAGEMENT DES RISQUES ET DE LA QUALITE **Finalité du poste**: Reporting directly to the Director of Global QHSE & CSR, you will be responsible for the entire QHSE management system platform, data and reporting. **Vos Missions**: If you want to join...

  • Specialiste Support Clinique

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France Presta-Coach Temps plein

    **Presta-Coach recrute en CDI**:Spécialiste Support Clinique (Domaine du Sommeil)**Secteur**: Moitié SUD de la France**À propos de l'entreprise**: C'est un leader mondial des tests d'apnée du sommeil à domicile avec le dispositif WatchPAT et de la gestion des parcours de soins numériques basés sur le Cloud avec zzzPAT et CloudPAT, avec plus de 35 % de...


  • Lyon, France Agatha Inc. Temps plein

    Customer Support SpecialistLocation: Lyon, FRANCE (opportunity to be remote)Job Type: Full-TimeIntroduction:As a Customer Support Specialist at Agatha, Inc, you will play a key role in troubleshooting support issues and responding to inquiries from our global client base. You will be the front line of support for clients and customers and will help ensure...

  • Customer Support Specialist

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France Agatha Inc. Temps plein

    Customer Support SpecialistLocation: Lyon, FRANCE (opportunity to be remote)Job Type: Full-TimeIntroduction:As a Customer Support Specialist at Agatha, Inc, you will play a key role in troubleshooting support issues and responding to inquiries from our global client base. You will be the front line of support for clients and customers and will help ensure...

  • Alternance Community manager

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France ISCOD Temps plein

    Alternance Community manager - Lyon (F/H) Ceci est une offre pour un contrat en ALTERNANCE. Vous devez être titulaire d'un BACCALAUREAT et remplir les critères d'éligibilité.Qui sommes-nous ?L'ISCOD, spécialiste de la formation e

  • Charge de Support Technique

    il y a 4 semaines


    Lyon, France Menway Emploi Valence Support Temps plein

    Votre mission : Chargé de support technique H/F A ce titre, vous prenez en charge les activités suivantes: - Assurer le support technique de second niveau en répondant aux diverses questions des membres du groupe - Analyser les changements de conception et des processus d'assemblage et de fabrication - Analyser les besoins en outils spéciaux...

  • Assistant Support Technique

    il y a 4 semaines


    Lyon, France Menway Emploi Valence Support Temps plein

    Votre mission : Assistant support technique A ce titre, vous prenez en charge les activités suivantes: - Planification des rendez-vous techniciens - Gestion des devis, facture et avoir - Prise d'appels pour la gestion des problèmes - Suivi administratif Pour mener à bien les missions de ce poste, nous recherchons les qualités suivantes: - Vous êtes...

  • Community Manager

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France Openclassrooms Temps plein

    Apprenez un métier d'avenir en alternance avec OpenClassrooms. OpenClassrooms recherche un Community Manager en contrat d'apprentissage pour un de nos partenaires dans le secteur de la communication, pour préparer une de ses formations diplômantes reconnues par l'État. Attention : cette offre ne s'adresse qu'aux candidats à l'alternance qui effectuent...


  • Lyon, France ZEISS Group Temps plein

    _Vous êtes en recherche d’un nouveau challenge ? _ - Vous souhaitez rejoindre une équipe d’experts, au sein de laquelle les mots « team spirit » prennent tout leur sens ?_ Si ces questions vous inspirent, nous vous proposons de rejoindre Carl Zeiss SAS en tant que Product Application Specialist and Support - Electron Microscopy (H/F) - CDI Filiale...

  • Community Manager

    il y a 2 semaines


    Lyon, Auvergne-Rhône-Alpes, France OPENCLASSROOMS Temps plein

    Poste : Vos missions en tant que Community Manager en alternance : - Contribuer à la définition de la stratégie de communication, définir, déployer et mesurer les actions de communication. - Créer les supports de communication : rédiger des articles, gérer l'intranet, créer des vidéos. - Participer à l'animation du collectif communication et...