Product Knowledge Lead
Il y a 5 mois
The team you’ll be joining
As a Product Knowledge lead, you'll join Doctolib’s Product department and work hand-in-hand with product managers as well as customers facing teams on a daily basis.
Our two main missions are to:
Create and maintain a well-organised and easily accessible product knowledge database.Transfer this knowledge to the right audience at the right moment, ensuring all users, whether they are patients, HCPs or Doctolibers, master our suite of solutions.What you’ll do
Doctolib is seeking a highly skilled Product Knowledge Lead to join our team. As the bridge between product managers and key stakeholders, you will play a pivotal role in optimising processes, ensuring timely and effective coordination, and facilitating seamless communication. You will also serve as the ambassador of Product Knowledge at Doctolib, driving internal initiatives such as product trainings and live demos to enhance adoption and understanding. Join us in shaping the future of healthcare
Key Responsibilities
Ensure Product Knowledge processes and best practices are implemented:Act as a key sparring partner with product managers, Monitor and challenge existing processes, always aiming for the highest quality standards,
Who you are
If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply
You could be our next team mate if:
You have + 5 years of working experience of which at least a first experience in knowledge management or knowledge enablement or product management. You have a can-do attitude, collaborative, extra-mile and positive mindset.You have strong analytical and problem-solving skills, coupled with a structured and methodical approach.You possess strong advisory skills, with the ability to federate stakeholders around your vision, coupled with excellent interpersonal and communication skills.You are proficient in Excel or Gsheet. SQL is a plus. You are fluent in English. French or German is a plus.The interview process
45’ itw with the Talent Partner60’ itw with the Product Knowledge Team ManagerCase studyFinal interview with the Head of Product Marketing & KnowledgeJob details
Permanent position Full Time Workplace: Levallois-PerretHybrid mode Start date: Q3/Q4Remuneration: Fix + bonus on objectives (according to your profile)A stock options plan for every Doctoliber
At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you
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