Travel Desk Executive
Trouvé dans: Talent FR C2 - il y a 2 semaines
Company Description
Job Description
• Proactive selling of the Mantis portfolio
• Design tailored itineraries in line with client requirements and travel objectives
• Converting leads from variety of channels, source markets & client segments
• Marketing logistically hardship destinations as an attractive travel experience
• Managing efficiently several systems GDS, CRM's, CRS (Accor Reservations, WETU, Travelogic, Smartbox)
• Demonstrate precise product & travel knowledge in Southern &/or East Africa
• Proficient in Email, WhatsApp, telephonic, MS Teams etc. communication when dealing with guests or agents
• Assisting clients pre & during travel
• Dynamic, flexible and collaborative
• Understanding of upscale/luxury client requirements
Key Performance Areas:
• Total Sales/Reservations
• Conversion ratios for leads obtained
• Attention to detail & excellence customer experience
• Upscale/Luxury professional service
• Organizing priorities & tasks
Qualifications
Experience:
Digital marketing CRM Market research and analysis Sales strategy/planning Market segmentation Pricing strategy Product positioning Advertising/promotion Brand management Relationship building Leadership/management Customer loyalty Operational efficiency Budget management Process improvement Problem solving Communication Social media Negotiation Data analysis Project management Technology de-ploymentAdditional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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