Travel Desk Executive

Trouvé dans: Talent FR C2 - il y a 2 semaines


IssylesMoulineaux, France Accor Temps plein

Company Description

Job Description

• Proactive selling of the Mantis portfolio

• Design tailored itineraries in line with client requirements and travel objectives

• Converting leads from variety of channels, source markets & client segments

• Marketing logistically hardship destinations as an attractive travel experience

• Managing efficiently several systems GDS, CRM's, CRS (Accor Reservations, WETU, Travelogic, Smartbox)

• Demonstrate precise product & travel knowledge in Southern &/or East Africa

• Proficient in Email, WhatsApp, telephonic, MS Teams etc. communication when dealing with guests or agents

• Assisting clients pre & during travel

• Dynamic, flexible and collaborative

• Understanding of upscale/luxury client requirements

Key Performance Areas:

• Total Sales/Reservations

• Conversion ratios for leads obtained

• Attention to detail & excellence customer experience

• Upscale/Luxury professional service

• Organizing priorities & tasks


Qualifications

Experience:

Digital marketing CRM Market research and analysis Sales strategy/planning Market segmentation Pricing strategy Product positioning Advertising/promotion Brand management Relationship building Leadership/management Customer loyalty Operational efficiency Budget management Process improvement Problem solving Communication Social media Negotiation Data analysis Project management Technology de-ployment
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



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