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Onboarding Success Manager
Il y a 3 mois
The Offer
- Work alongside & learn from best in class talent
- Flexible working options
- A role that offers a breadth of learning opportunities
The Job
Responsibilities:
- Lead one-on-one training sessions to empower clients with a deep understanding of our platform.
- Actively engage with clients throughout their journey to ensure seamless system adoption and optimal use.
- Evaluate clients’ business scenarios and offer strategic advice on leveraging system modules to resolve specific challenges.
- Design and maintain comprehensive training materials, such as detailed guides, knowledge base articles, and engaging video content.
- Develop tools and processes to enhance client comprehension and system implementation efficiency.
- Monitor project phases using advanced organizational software to ensure timely and successful completion.
The Profile
Qualifications:
- Demonstrated experience in project management or onboarding, ideally within the construction or related fields.
- Exceptional skills in client training and motivation, ensuring clients gain full value from our system.
- High level of analytical capability to address complex business scenarios and provide actionable recommendations.
- Experience in crafting educational and procedural documents to facilitate client engagement.
- Strong technical proficiency with CRM and project management software; experience with construction-specific systems like Procore is advantageous.
- Self-motivated and professional, with a proven ability to lead projects from start to finish.
- A track record of potential growth, with a readiness to advance into team leadership roles.
If you’re a proactive, tech-savvy professional with a passion for client success in the construction industry, apply today to help us shape the future of client onboarding at ConstructIT Innovations
The Employer
Are you ready to make a difference? Our client is the forefront of providing cutting-edge software solutions tailored for the construction industry. They are seeking an Onboarding Success Manager who thrives on guiding clients through the integration of a robust business management system, ensuring their success and satisfaction.
