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Customer service employee

il y a 1 mois


AllemagneenProvence, France StratOz GmbH Temps plein

We are a leading company in the IT sector, specializing in innovative solutions and services. We support companies on their path to digitalization and process optimization - from information processing to work and business processes to internal information and knowledge management. Our success is based on our dedicated team and our ability to understand and optimally fulfill customer needs.
We are looking for a dedicated customer service employee (m/f/d) to join our team. We offer a broad range of tasks in which different priorities can be set depending on ability. As an agile, medium-sized family business, you can expect responsibility and challenges from day one. You will work in a young, ambitious team and contribute to the success of the company with your role.

Your tasks

  • Customer support and advice: You are the first point of contact for our customers, understand their requirements and offer customized IT solutions
  • After-sales service: Ensuring a high level of customer satisfaction through continuous support and problem solving

Your profile

  • Professional experience: ideally experience in customer service in the IT sector
  • Strong communication skills: excellent communication skills
  • Initiative: High self-motivation and a proactive approach to work
  • Team player: Ability to work successfully both independently and as part of a team

We offer

  • Exciting tasks: Varied activities in an innovative and dynamic environment
  • Development opportunities: Opportunity for further training in line with skills and preferences and to take on various positions within the company
  • Attractive salary: performance-related pay, vacation and Christmas bonuses
  • Modern working environment: flexible working hours and the opportunity to work partly from home
  • Team culture: A supportive and collegial working environment with regular team events

If you recognize yourself in this profile and would like to become part of our team, we look forward to receiving your application Please send your complete application documents including salary expectations and earliest possible starting date by e-mail to

Location

Schwerte

StratOz GmbH

  • Lohbachstrasse 12
  • 58239 Schwerte