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ABOUT US
Gisou is born out of a passion for bees, haircare and natural beauty. Based on a six-generation beekeeping heritage, each Gisou product is inspired by and made with the finest, sustainably sourced ingredients from our very own Mirsalehi Bee Garden. With this method, our founder Negin and her father continue the family tradition of beekeeping. Our hair care and complexion products harness the transformative benefits of Mirsalehi Honey and rich botanical sources, selected to enhance ones natural beauty.

We are committed to a bee-friendly & sustainable production method that puts the Mirsalehi Honey Bees first, not only for the sake of the bees, but the greater ecosystem as well. In the upcoming years, we intend to continue to develop high-quality honey infused beauty products as we develop a globally renowned label and raise awareness about the importance of a healthy bee population.

We have been experiencing double digital growth YoY and have established ourselves as a leading hair care line across our global retailers such as Sephora, Selfridges, Mecca, and Harrods. We are currently available in over 40 countries and are on an explosive journey of growth as we launch in new markets, open additional channels and focus on building our team internationally.

Our team is the heart of our business, without an incredible team we would not be where we are today and where we dream to go tomorrow. Being a part of Gisou is for those who are passionate, ambitious, hard working, agile and approachable. Join us on this epic journey

ABOUT THE ROLE
Reporting to the Senior International Account Manager and working on the Gisou counter in a luxury retailer, you will be responsible to:

  • Achieve sales KPIs, as determined by the Brand, in your assigned store(s) by delivery of customer-facing selling, analysing your store/counter business, education & training of surrounding team members (both Gisou & retailer), execution of in-store events, and brand representation in activations.
  • Create a in-store strategy with the Gisou manager to achieve sales and any additional KPIs.
  • Animate the retail by conducting in store events.
  • Represent the brand as a brand expert pertaining to brand essence, brand sales metrics, product knowledge, inventory, and brand merchandising.
  • Integrate selling skills, services, & additional company initiatives (as needed) in all brand trainings including (& not limited to) store visits, events, internal/external brand marketing on-site activations.
  • Establish and develop a strong relationship at store level with retail partner BA’s, Store Leadership and Managers/Regional Directors. Lead partnerships with BA’s and clients by providing service/support.
  • Ensure exemplary standards in accordance with the Gisou Grooming Guidelines.
  • Assisting with educating New Store Opening’s within territory for products trainings -virtual/in-person.
  • Responsible for walk-in gratis programs within territory (sampling & GWP in-store)
  • Provide consistent and specific feedback on sales, materials and training sessions.
  • Work with Gisou account manager to merchandise the Gisou counter according to brand guidelines.
  • Analyse sales to determine strategies to drive additional sales.
  • Analyse stock reports and report any out-of-stock situations (product/testers) to Gisou manager.
  • Participate in retail & education programs and events in-store that impact brand awareness.
  • Provide feedback to Gisou management for in-store sampling, gratis, education tools and materials, products and packaging, endcap improvements, and overall opportunities.

WORKING CONDITIONS

  • Position may require travel to stores within territory/ to other territories to support education/PR events.
  • Position may require travel to head office in Amsterdam for training and meetings.
  • Flexibility in schedule to work evenings/weekends and peak retail times (including but not limited to: Bank Holidays, Boxing Day etc.) for sales, education training and brand activations as needed.
  • Must be able to travel easily to one of London’s top luxury retailers.
  • Standing, walking, moving for a min. of 4 to 6 hours daily and ability to lift and carry up to 50 lbs.


WE ARE LOOKING FOR

  • 4 years of relevant working experience / experience working in luxury retail
  • Proven experience in product education, training internal and external team members
  • Proven experience monitoring and optimizing sales performance.
  • Excellent analytical and communications skills
  • Someone who is relatable and approachable: Strong engagement with customers in-store and an expert in providing strong customer advise with strong interpersonal skills. 
  • Passion about transmitting beauty with a familiarity of Gisou, familiarity with current trends, especially beauty and keen social media user with a knowledge of social trends and brand campaigns.

INTERESTED?
We can't wait to hear from you.