technical support representative

A leading video delivery software company in Cesson-Sévigné is seeking an EMEA Support Engineer to join their dynamic team. You will be responsible for providing technical support, troubleshooting, and ensuring customer satisfaction. The ideal candidate holds a degree in a technical field, has at least three years of customer-facing experience, and is...

SD Worx recherche un consultant senior pour l'équipe support technique. Vous piloterez la résolution d’incidents complexes, gérerez les tickets et veillerez au respect des SLA et des normes de qualité.Vous collaborerez étroitement avec les équipes Produit, Infrastructure et Opérations, tout en assurant le mentorat des juniors. Le poste implique des...

The After-sales Technical Support & Training Manager is responsible for leading the technical support and training functions within Geely’s global after-sales network. This role oversees the diagnosis of complex technical issues, ensures efficient problem resolution, and develops comprehensive training programs to enhance service quality. The manager will...

Wärtsilä France, acteur international, recherche un Technical Support Engineer pour l'équipe assistance technique. Vous serez en charge de mettre à jour les Dossiers de Référence UD45 pour EDF et, si la charge le permet, de assurer le backup des contrats d'assistance techniques, du Field Service et de l'atelier.Vous interviendrez sur la rédaction et...

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...

Who are we? Broadpeak designs video delivery softwares for Content Providers and Network Service Providers deploying OTT and mobile services. We supports all of our customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams (sport...

Are you ready to take your career abroad and experience life in one of Europe’s most charming coastal cities? Join our international team in Porto, Portugal, and become part of a company that values teamwork, growth, and cultural diversity. We’re looking for French-speaking Customer Support Representatives who are passionate about helping others and...

The CompanyImerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable...

Gigs is seeking a Technical Support Engineer to anchor our support operations and own a healthy queue. You will diagnose complex provisioning and API failures across the stack, guiding both business customers and end users with clear, actionable solutions.You will investigate API logs, troubleshoot connectivity issues, and translate technical root causes...

Jobtailor is seeking a junior IT support analyst in Nantes to handle Level 2 requests and maintain documentation. You'll qualify Level 1 requests, resolve Level 2 issues, and update tickets in the system.Ideal candidates hold a Bac+3 in CS, show early experience, and are proficient with databases, SQL, SOAP/REST web services, Jira and Confluence, and log...

A tech support company is seeking a Technical Customer Support Specialist to assist customers via chat and email. The ideal candidate will have strong English communication skills and a background in technical concepts. This fully remote role offers a gross salary of around 30k€/35K€ per year, depending on experience. Candidates located within the EU...

KUBIC - Groupe PIMENT recherche un Technicien Support Technique h/f dans l’aéronautique pour intervenir sur le site de Colomiers. Vous assurerez le support quotidien des équipes de production et contribuerez à résoudre les incidents techniques en temps réel.Les missions incluent la gestion des ordres de travail, l’escalade des problèmes complexes...

Piano is seeking a dedicated professional to join its Product Support Services team in Mérignac, France. You will provide technical support for our Web Analytics solution, working closely with customers to ensure successful implementation and satisfaction.The ideal candidate should have a degree in Computer Sciences, fluent English, and very good knowledge...

A global technology company in Centre-Val de Loire seeks an EMEA Support Engineer T2 to handle technical escalations and complex issues for customers. This role involves diagnosing problems, collaborating with teams across regions, and ensuring customer satisfaction. The ideal candidate will have a degree in Computer Science, strong bilingual communication...

Roche recrute un Spécialiste Technique RCSC basé à Meylan. Dans ce rôle, vous fournirez un support technique aux clients pour les systèmes Roche Diagnostics, en garantissant un service optimal pour accroître leur satisfaction.Les candidatures sont ouvertes pour ceux ayant une formation en automatisme ou électronique, des compétences en maintenance,...

OTIS is seeking a technically skilled professional to support spare parts, analyze requests, and ensure data reliability across internal and external teams. The role includes researching parts, leading performance analyses, and driving standardization and supplier optimization efforts.The candidate should have solid experience in engineering environments,...

Piano is seeking a dedicated professional to join its Product Support Services team in Mérignac, France. You will provide technical support for our Web Analytics solution, working closely with customers to ensure successful implementation and satisfaction.The ideal candidate should have a degree in Computer Sciences, fluent English, and very good knowledge...

Description du poste Rattaché au Responsable vente Export vous occuper un rôle de support pour toute question technique et clinique concernant les produits EUROS, piloter et garantir la formation des partenaires EUROS (agents, distributeurs) au plus haut niveau d’expertise, contribuer au bon développement de notre activité commerciale en Europe et...

Wärtsilä Corporation is seeking a Technical Support Engineer to join the Technical Assistance team. You will update EDF UD45 Reference Files and provide backup support for technical assistance contracts, field service, and workshop activities, while strictly applying safety and quality standards.Your role requires knowledge of UD45 engines, strong...

Communiquer avec les clients pour créer, suivre et résoudre les tickets de support informatique.Analyser, qualifier et résoudre les problèmes techniques (support niveau 1 et niveau 2).Respecter les délais de réponse basés sur les temps de réponse et les SLA.Fournir des conseils techniques aux clients selon leurs besoins.Créer et mettre à jour notre...