Specialist Support Officer

il y a 1 mois


Paris, France AVASO Technology Solutions Temps plein

AVASO is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. Position: Onsite IT Support Specialist
Location: Position Type: Full time- Rolling Contract (Contract will Keep on Extending after Every Year)

Provide technical support as point of contact for IT for the site.
End-user desktop, laptops, office IT with smart hand support for network and servers.
Installation support for various software on end user systems and servers when required.
New users onboarding preparing IT assets and tools.
Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
Executive / VIP support.
Coordination and remote hand support to backend team for Network & server smart hand support.
IP phone, Video conference support, Level 1 Multifunction Printers support.
Supporting midrange servers.
Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
Handing tickets on ServiceNow or similar ticketing system.
Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
Troubleshooting MS Windows 10.
Troubleshooting MS Office 365 issues for end-users.
Office IT Asset Management.
Coordinate external vendors when engaged for support.
Work independently and coordinate inhouse IT projects.
Should be leading the project support team
Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination.

Minimum B2 Level of French is Required



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