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Technical Support Linux Engineer

Il y a 2 mois

Paris, France PEARL HUNTER Temps plein

En tant qu'ingénieur de support technique, vous serez chargé d'assurer une expérience d'intégration fluide aux nouveaux chercheurs et traders. Vous fournirez un support technique et une configuration, en veillant à ce que tous les nouveaux membres de l'équipe disposent des outils et de l'accès nécessaires pour être opérationnels.

Responsabilités

  • Fournir un support technique aux équipes en configurant et en maintenant les environnements Python, Linux et AWS
  • Développer des cahiers de formation en Python, en garantissant l'uniformité du code
  • Garantir les meilleures pratiques dans la base de code dans les équipes de recherche
  • Offrir un soutien sur place aux équipes et aux projets locaux selon les besoins
  • Collaborer avec les chercheurs pour comprendre leurs besoins et proposer des solutions sur mesure
  • Explorez continuellement de nouvelles technologies pour améliorer les processus de support
  • Faciliter une communication claire entre les membres techniques et non techniques de l’équipe

Compétences requises

  • Excellente connaissance de Python, Linux, AWS
  • Connaissance d'un outil de ticketing (JIRA par exemple)
  • 3 ans d'expérience en tant que technical support engineer
  • Etre orienté service client
  • Excellente communication écrite et orale : savoir expliquer des problèmes complexes aux utilisateurs non techniques
  • Avoir une approche pratique avec démonstrations de solutions
  • Compétences pédagogiques adaptables pour différents niveaux de codage parmi les utilisateurs
  • Anglais écrit et oral courants
  • Compétences en résolution de problèmes
  • savoir travailler en mode collaboratif, être proactif
  • Etre disponible pour voyager dans les différents bureaux au sein de l'équipe internationale
  • Passion pour la technologie, démontrée à travers des projets personnes

Pour postuler : Merci d'envoyer un CV en anglais