Technical Support Representative I

il y a 4 jours


Strasbourg, France VALD Temps plein

Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 200 team members in over 30 countries, with five offices across four continents. 
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. 
We have plenty of growing left to do, so we are looking for a Technical Support Representative in the Europe to join our team in a hybrid capacity, based from our Strasbourg office. 
You will provide world class support to our expanding client base, working closely with our product and success teams to provide world class support. 
As a Technical Support Representative, you need to be a product expert of the entire VALD suite – knowing our systems inside and out. You'll then leverage your communication and client support expertise to provide top quality, timely support to our clients. 
Provide top quality, timely support to our global customers across a range of products. 
Assist with Strasbourg office logistics including shipping, receiving of assets 
A willingness to work closely with engineering staff to identify and improve existing support processes. 
Experience in a similar role technical / client support role. 
You are bilingual, with English as your second language, and possess excellent written and verbal English skills. 
Named in LinkedIn's  Top 25 Startups for 2022 in Australia , VALD's best asset is not our technology but our people and culture. 
Industry-leading compensation.
The latest equipment and remote setup to perform at your best. 
Monthly fitness and wellness allowance. 
Monthly co-working space allowance. 



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