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Customer Success Manager F/M
Il y a 4 mois
Your role will be to support your teams, customers and manage high value-added projects. You are now positioning yourself as a leader in business development. This position will be the link between customer relations and commercial strategy.
The activities of the position are:
Business Development
- Lead and coach the sales team
- Identify and develop business opportunities
- Design business proposals and presentations
- Drive revenue growth
- Contribute to the business strategy
- Lead and manage the team in relation to Key Accounts
- Develop and maintain strong relationships with customers
- Act as an advocate for customers within the company
- Ensure customer satisfaction
- Provide technical support to customers
- Advise customers on the use of products and services
- Identify opportunities to improve products and services
Leadership and Skills:
- Proven experience in a leadership role, able to guide and develop teams.
- Customer-focused, passionate about customer success.
- Fluency in English (B2/C1 level) and openness to other foreign languages.
- Strong verbal and written communication skills.
- Autonomous, dynamic and collaborative, with a strong capacity for analysis and initiative.
- Strong entrepreneurial spirit and commitment.
