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Senior R&D Software Support

Il y a 3 mois


VélizyVillacoublay, Île-de-France Dassault Systèmes Temps plein

Role Description & Responsibilities

Focus on improving the DELMIA Quintiq software by performing detailed root-cause analysis of complex software problemsParticipate in working out particular solutions for the identified problems;Address difficult questions about the Quintiq software and about its design/capabilities;Be involve and suggest Requests for Change in the software;Occasionally productize software knowledge by communicating and documenting your findings, experience and lessons-learned;Lead and own internal improvement projects (software quality, more effective support/development processes, etc.).

Qualifications

Bachelor or Master Degree in Computer Science, Software Engineering, Mathematics or similar;High abstraction capabilities and analytical skills;Passion for identifying, analyzing, troubleshooting and solving complex software problems;Experience in software troubleshooting or in high level technical support.Experience with object-oriented 3rd/4th generation languages ( C++, Java, Prolog, LISP, etc.)

What's in it for you?

Will gain general knowledge of all the different parts of the softwareWorking in a global team, different stakeholders across the worldExposure to different clients, get to work with a magnitude of multinational companies.Inclusive and supportive team – always willing to help